At a Glance
- Tasks: Manage studio operations, bookings, and client relationships in a dynamic media environment.
- Company: Join West Digital, a leading post-production and events facility in London.
- Benefits: Competitive salary, 25 days holiday, and opportunities for professional growth.
- Other info: Exciting role with varied responsibilities and a chance to shape the future of content.
- Why this job: Be at the forefront of the evolving media landscape and make a real impact.
- Qualifications: 3-5 years in production or operations, strong financial and client management skills.
The predicted salary is between 38000 - 45000 £ per year.
About West Digital
West Digital is a full-service post-production, podcast, broadcast and events facility based in West London. Since 2002 we have been at the heart of the UK screen industry, working with broadcasters, independent producers, brands and content creators, from long-form drama and factual television to award-winning podcasts and live events. This is a pivotal moment for the business. The lines between broadcast, podcast, social and live content are blurring fast, and West Digital is uniquely positioned to serve clients across all of them. We are an Ecologi partner, powered by 100% renewable energy, and proud of the relationships and reputation we have built over more than two decades. We care about the people and industry around us, and that shows in how we work.
The role
This is a senior operational role at the centre of the business. You will be responsible for running the facility day-to-day, managing bookings across our broadcast suites, podcast studios, event space and post-production services, ensuring every client is quoted accurately, confirmed promptly and billed correctly. Financial rigour is central to this role. You will own the revenue tracking for studio and post-production bookings, ensure nothing falls through the billing cracks, and bring a commercial sharpness to quoting, invoicing and utilisation. You will understand the numbers well enough to spot where revenue is being left on the table and do something about it. You will also play an active part in the wider commercial life of the business: developing partnerships, attending industry events, supporting sales conversations and helping us grow our presence across broadcast, podcasting and the creator economy. You will be client-facing, commercially minded and genuinely curious about where the industry is heading.
Key responsibilities
- Manage all studio bookings across broadcast, podcast, event and post-production services
- Ensure the facility is correctly configured and prepared for every client session
- Coordinate the technical team to ensure smooth delivery across all bookings
- Maintain and develop operational processes, systems and documentation
- Oversee the facility environment, presentation, equipment readiness and day-to-day upkeep
Financial management and revenue
- Own the quoting process for all services, preparing accurate, competitive quotes for post-production, studio hire and events across TV, film, brand and creator budgets
- Understand the meaningful differences between a broadcast commission budget, an independent film budget and a creator or brand brief, and price accordingly
- Ensure all completed work is invoiced promptly and accurately, with no unbilled sessions or services
- Track studio utilisation and identify gaps, proactively working to fill downtime and maximise revenue
- Maintain clear, up-to-date financial records for bookings and flag discrepancies early
- Work with the founders on package pricing and service bundling to grow average booking value
- Identify and act on revenue opportunities: upsells, add-on services and repeat booking incentives
Partnerships and business development
- Develop partnerships with production companies, agencies, podcast networks, brands and creator communities
- Work with the Business Development Manager to support and grow the new business pipeline
- Attend networking events and industry functions to represent West Digital
- Look for opportunities to bring clients and collaborators together through events and shared projects
Client relationships
- Serve as a key point of contact for clients from initial enquiry through to delivery and invoicing
- Build strong, lasting relationships with existing clients to support retention and repeat business
- Understand client needs across broadcast, podcast, events and digital content
Events
- Assist in the planning and delivery of studio and external events
- Coordinate logistics for client-facing events, screenings, panels and live recordings
- Identify opportunities to host events that strengthen client and industry relationships
What we are looking for
- 3-5 years in a facility, production or operations role
- Strong understanding of the UK TV and film production market
- Experience quoting across different budget types and service lines
- Financial confidence: invoicing, utilisation tracking, revenue management
- Sharp attention to billing detail -- nothing slips through
- Excellent client-facing communication and relationship skills
- Genuine interest in podcasting, creator content and social media
- Understanding of how content is made and distributed in 2026
- Comfortable representing the business at events and in the industry
- Experience developing partnerships or commercial relationships
- Organised, proactive and comfortable working at pace
- Passionate about the industry and where it is heading
It would be a bonus if you have:
- Experience working in a studio/facility environment
- An existing network in the London production, broadcast or creator community
- Familiarity with studio management, booking or invoicing software
What we offer
- A senior role with real responsibility at an established West London broadcast and production facility
- Salary: £38,000-£45,000 depending on experience
- 25 days holiday plus bank holidays
- A team that takes craft, quality and client relationships seriously
- The opportunity to grow with the business as we expand across broadcast, podcast, events and digital content
- A genuinely varied mix of work, no two weeks are the same
How to apply
Send your CV and a short covering note telling us about your experience and why West Digital feels like the right next step to jobs@westdigital.co.uk with the subject line Studio Operations Manager. We would love to hear about a time you identified a revenue opportunity or tightened up a billing process, and a client relationship or partnership you are proud of. West Digital is committed to building a diverse and inclusive team. We welcome applications from all backgrounds.
Studio Operations Manager employer: West Digital
West Digital is an exceptional employer located in the vibrant heart of West London, offering a dynamic work environment where creativity and innovation thrive. With a commitment to sustainability and a strong focus on employee growth, we provide our team with opportunities to develop their skills while working on diverse projects across broadcast, podcasting, and events. Our culture prioritises collaboration and client relationships, ensuring that every team member plays a vital role in shaping the future of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Operations Manager
✨Tip Number 1
Network like a pro! Attend industry events and meet-ups to connect with people in the broadcast, podcast, and creator communities. Building relationships can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for the industry shine through. Talk about trends, share ideas, and show them you're genuinely interested in where things are heading.
✨Tip Number 3
Be proactive! If you see a gap in the market or a potential partnership opportunity, don’t hesitate to bring it up. Employers love candidates who think outside the box and can spot revenue opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Studio Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Studio Operations Manager role. Highlight your experience in facility management, quoting processes, and client relationships. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Note:Your cover note is your chance to shine! Keep it short but impactful. Tell us why you’re excited about West Digital and how your background makes you a perfect fit. Don’t forget to mention any relevant revenue opportunities you've tackled!
Showcase Your Financial Savvy:Since financial management is key for this role, make sure to highlight your experience with invoicing, revenue tracking, and quoting across different budgets. We love candidates who can demonstrate their financial confidence!
Be Authentic:We value genuine passion for the industry. Share your thoughts on where you see the future of broadcast and podcasting heading. Let us know what excites you about working with us at West Digital. Apply through our website and let’s get to know each other!
How to prepare for a job interview at West Digital
✨Know Your Numbers
As a Studio Operations Manager, financial management is key. Brush up on your invoicing and revenue tracking skills before the interview. Be ready to discuss how you've previously identified revenue opportunities or improved billing processes.
✨Understand the Industry Landscape
Familiarise yourself with the current trends in broadcast, podcasting, and digital content. Show genuine curiosity about where the industry is heading and be prepared to share your insights during the interview.
✨Client Relationship Focus
This role is client-facing, so think of examples that showcase your excellent communication skills and ability to build strong relationships. Prepare to discuss a time when you successfully managed a client relationship or partnership.
✨Operational Excellence
Be ready to talk about your experience in managing studio operations and ensuring smooth delivery across bookings. Highlight any specific operational processes you've developed or improved in previous roles.
