At a Glance
- Tasks: Manage studio operations, bookings, and client relationships in a dynamic media environment.
- Company: Join West Digital, a leading post-production and events facility in London.
- Benefits: Enjoy a senior role with growth opportunities, competitive salary, and a creative work culture.
- Other info: Diverse and inclusive team committed to innovation and quality.
- Why this job: Be at the forefront of the evolving media landscape and make a real impact.
- Qualifications: 3-5 years in production or operations, strong client communication skills, and a passion for media.
The predicted salary is between 45000 - 55000 £ per year.
59 Goldhawk Road, Shepherds Bush, London W12 | Full‑time, permanent | Reports to: Co‑founders
About West Digital
West Digital is a full-service post‑production, podcast, broadcast and events facility based in West London. Since 2002 we have been at the heart of the UK screen industry, working with broadcasters, independent producers, brands and content creators, from long‑form drama and factual television to award‑winning podcasts and live events. This is a pivotal moment for the business. The lines between broadcast, podcast, social and live content are blurring fast, and West Digital is uniquely positioned to serve clients across all of them. We are looking for a Studio Operations Manager who understands that landscape and who can help us make the most of it. We are an Ecologi partner, powered by 100% renewable energy, and proud of the relationships and reputation we have built over more than two decades. We care about the people and industry around us, and that shows in how we work.
The role
This is a senior operational role at the centre of the business. You will be responsible for running the facility day‑to‑day, managing bookings across our broadcast suites, podcast studios, event space and post‑production services, ensuring every client is quoted accurately, confirmed promptly and billed correctly. Financial rigour is central to this role. You will own the revenue tracking for studio and post‑production bookings, ensure nothing falls through the billing cracks, and bring a commercial sharpness to quoting, invoicing and utilisation. You will understand the numbers well enough to spot where revenue is being left on the table and do something about it. You will also play an active part in the wider commercial life of the business: developing partnerships, attending industry events, supporting sales conversations and helping us grow our presence across broadcast, podcasting and the creator economy. You will be client‑facing, commercially minded and genuinely curious about where the industry is heading.
Key responsibilities
- Studio and facility operations
- Manage all studio bookings across broadcast, podcast, event and post‑production services
- Ensure the facility is correctly configured and prepared for every client session
- Coordinate the technical team to ensure smooth delivery across all bookings
- Maintain and develop operational processes, systems and documentation
- Oversee the facility environment, presentation, equipment readiness and day‑to‑day upkeep
- Financial management and revenue
- Own the quoting process for all services, preparing accurate, competitive quotes for post‑production, studio hire and events across TV, film, brand and creator budgets
- Understand the meaningful differences between a broadcast commission budget, an independent film budget and a creator or brand brief, and price accordingly
- Ensure all completed work is invoiced promptly and accurately, with no unbilled sessions or services
- Track studio utilisation and identify gaps, proactively working to fill downtime and maximise revenue
- Maintain clear, up‑to‑date financial records for bookings and flag discrepancies early
- Work with the founders on package pricing and service bundling to grow average booking value
- Identify and act on revenue opportunities: upsells, add‑on services and repeat booking incentives
- Partnerships and business development
- Develop partnerships with production companies, agencies, podcast networks, brands and creator communities
- Work with the Business Development Manager to support and grow the new business pipeline
- Attend networking events and industry functions to represent West Digital
- Look for opportunities to bring clients and collaborators together through events and shared projects
- Client relationships
- Serve as a key point of contact for clients from initial enquiry through to delivery and invoicing
- Build strong, lasting relationships with existing clients to support retention and repeat business
- Understand client needs across broadcast, podcast, events and digital content
- Events
- Assist in the planning and delivery of studio and external events
- Coordinate logistics for client‑facing events, screenings, panels and live recordings
- Identify opportunities to host events that strengthen client and industry relationships
What we are looking for
You will bring:
- 3‑5 years in a facility, production or operations role
- Strong understanding of the UK TV and film production market
- Experience quoting across different budget types and service lines
- Sharp attention to billing detail – nothing slips through
- Excellent client‑facing communication and relationship skills
- Genuine interest in podcasting, creator content and social media
- Understanding of how content is made and distributed in 2026
- Comfortable representing the business at events and in the industry
- Organised, proactive and comfortable working at pace
- Passionate about the industry and where it is heading
It would be a bonus if you have:
- Experience working in a studio/facility environment
- An existing network in the London production, broadcast or creator community
- Familiarity with studio management, booking or invoicing software
What we offer
A senior role with real responsibility at an established West London broadcast and production facility. A team that takes craft, quality and client relationships seriously. The opportunity to grow with the business as we expand across broadcast, podcast, events and digital content. A genuinely varied mix of work, no two weeks are the same.
West Digital is committed to building a diverse and inclusive team. We welcome applications from all backgrounds.
Studio Operations Manager employer: West Digital
West Digital is an exceptional employer located in the vibrant heart of West London, offering a dynamic work environment where creativity and innovation thrive. With a commitment to sustainability and a focus on employee growth, we provide our team with opportunities to develop their skills while working on diverse projects across broadcast, podcasting, and live events. Join us to be part of a collaborative culture that values strong client relationships and encourages professional development in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Operations Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Studio Operations Manager at West Digital!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like West Digital or be willing to refer you for that Studio Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from West Digital who’s on the lookout for their next Studio Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Studio Operations Manager role at West Digital!
We think you need these skills to ace Studio Operations Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at West Digital. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at West Digital
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at West Digital. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
