At a Glance
- Tasks: Join a friendly team to support planning applications and manage administrative tasks.
- Company: Dynamic local government team focused on innovation and efficiency.
- Benefits: Flexible working, pension scheme, staff benefits, and employee support programme.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong IT and communication skills, with a customer-focused attitude.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting opportunity to join the Planning Business Support Team. The Level 7 roles primarily work as part of a small friendly team who register and validate all applications received by Planning Business Support. The successful candidates will also provide administrative support for planning appeals, manage discharge of condition applications and a variety of other related tasks.
You will need to be confident in identifying and interpreting application documentation, be able to understand application plans and certificates. With support from colleagues, you will be providing guidance and updates to applicants, developers, agents and Councillors. The successful applicants will be customer focused, with excellent IT skills preferably with experience of dealing with a wide range of customers. You will also need excellent communication skills both in writing and over the telephone and be confident in managing your own workload.
In return, we can offer an environment where innovation, challenge and efficiency are key aspects of the way we work along with the following benefits:
- Flexible working options (including remote working)
- Local Government Pension Scheme
- Staff benefit schemes
- Employee Assistance Programme
For an informal discussion, or for further details about the role please contact Paul Hewings, Planning Business Support Team Leader on 01803 861288 or Paul.Hewings@swdevon.gov.uk
Closing date: Sunday 7 June 2026
Interviews expected to be held week commencing Monday 15 June 2026
Planning Business Support Officer in Tavistock employer: WEST DEVON BOROUGH COUNCIL
Join a dynamic and supportive Planning Business Support Team where your contributions are valued and innovation is encouraged. With flexible working options, a comprehensive Local Government Pension Scheme, and access to employee benefit schemes, we prioritise your work-life balance and professional growth. Our collaborative culture fosters development and provides you with the opportunity to make a meaningful impact in the community.
Contact Details:
WEST DEVON BOROUGH COUNCIL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Planning Business Support Officer in Tavistock
✨Tip Number 1
Network like a pro! Reach out to people in the Planning Business Support Team or related fields on LinkedIn. A friendly chat can give you insights and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of application documentation and planning processes. We want you to feel confident discussing these topics, so practice makes perfect!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. This will highlight your suitability for the role and impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Planning Business Support Officer in Tavistock
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Planning Business Support role. We want to see how you can contribute to our friendly team!
Show Off Your IT Skills:Since excellent IT skills are a must, don’t forget to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can hit the ground running!
Communicate Clearly:Your written communication skills are key, so keep your application clear and concise. We appreciate well-structured responses that reflect your ability to communicate effectively with various stakeholders.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at WEST DEVON BOROUGH COUNCIL
✨Know Your Stuff
Make sure you understand the role of a Planning Business Support Officer. Familiarise yourself with application documentation, plans, and certificates. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or colleagues in the past, both in writing and over the phone.
✨Demonstrate Customer Focus
Think about times when you've gone above and beyond for a customer. Be ready to share these experiences during the interview to highlight your customer-focused approach, which is crucial for this position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
