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- Tasks: Manage a busy salon reception, coordinate appointments, and assist customers.
- Company: Join West College Scotland, a leading institution in education and training.
- Benefits: Enjoy generous holidays, pension scheme, and wellbeing support.
- Why this job: Be part of a vibrant team, enhance your skills, and make a difference in beauty education.
- Qualifications: Experience in administration and customer service is essential; strong communication skills required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 19853 - 22362 £ per year.
We are looking for a positive, customer focused individual to provide a professional reception service within our Hairdressing, Beauty and Makeup Artistry Sector at our Clydebank Campus. This is an exciting role which will allow you to support the curriculum staff and students whilst running a busy salon reception.
Your duties will include:
- Attracting, coordinating and arranging client appointments
- Generating retail sales
- Stock control
- Providing reports
- Dealing professionally with customer queries
You must have relevant Administrative and Reception/Front of House experience and demonstrable skills in dealing with the public and with managing payments. Applicants must have excellent interpersonal and communication skills, effective IT, administration and organisational skills and work well within a team setting. The highest standards of customer care are expected.
Full details of the skills and qualifications required can be found on the employee specification.
At West College Scotland we are ambitious about Equality, Diversity, and Inclusion. If you’ve got the right skills and qualifications for the job, we want to hear from you. We encourage applications from all candidates regardless of age, disability - visible and non-visible including neurodiversity, gender identity, marriage and civil partnership, pregnancy and maternity, race religion or belief, sex, or sexual orientation.
This is an excellent opportunity to join one of Scotland’s sector leading colleges. The College offers an outstanding benefits package including:
- Generous holiday entitlement
- Membership of the Local Government Pension Scheme
- Enhanced maternity, paternity and adoption leave pay (subject to eligibility)
- Access to a dedicated wellbeing team and a 24/7 confidential employee assistance programme
- Support to enhance your skills through a variety of methods including online learning, coaching and self-directed study
Any offer of employment will be subject to receiving a satisfactory Scheme Record through the Disclosure Scotland Protection of Vulnerable Groups Scheme (PVG). All candidates must be able to prove their Right to Work in the UK. Please note West College Scotland does not provide Visa sponsorship.
Receptionist - Hairdressing, Beauty and Make Up employer: West College Scotland
Contact Detail:
West College Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Hairdressing, Beauty and Make Up
✨Tip Number 1
Familiarise yourself with the specific services offered at the Clydebank Campus, especially in Hairdressing, Beauty, and Makeup. Understanding the curriculum and the types of clients they serve will help you engage more effectively during interviews.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've successfully managed client interactions in previous roles. This will demonstrate your ability to provide the high standards of customer care expected in this position.
✨Tip Number 3
Brush up on your IT skills, particularly any software used for appointment scheduling and stock control. Being able to discuss your proficiency with relevant tools can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of West College Scotland if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Receptionist - Hairdressing, Beauty and Make Up
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative and reception experience. Emphasise your customer service skills and any experience in a salon or beauty environment, as this will resonate with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal and communication skills. Mention specific examples of how you've successfully managed customer queries or coordinated appointments in previous roles.
Highlight Relevant Skills: In your application, clearly outline your IT, administration, and organisational skills. Use bullet points to make it easy for the hiring team to see how you meet their requirements.
Show Enthusiasm for Inclusion: Express your commitment to equality, diversity, and inclusion in your application. This aligns with the college's values and shows that you are a good cultural fit for the organisation.
How to prepare for a job interview at West College Scotland
✨Showcase Your Customer Service Skills
As a receptionist in the hairdressing and beauty sector, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your positive attitude and problem-solving skills.
✨Familiarise Yourself with the Industry
Research the latest trends in hairdressing, beauty, and makeup artistry. Being knowledgeable about the services offered at the college will show your genuine interest in the role and help you engage more effectively during the interview.
✨Highlight Your Organisational Skills
The role involves managing appointments and stock control, so be ready to discuss your organisational abilities. Share specific instances where you've successfully managed multiple tasks or maintained order in a busy environment.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the position. Ask about the team dynamics, opportunities for professional development, or how the college supports its staff in maintaining high standards of customer care.
