At a Glance
- Tasks: Identify and build relationships with resellers, promoting Microsoft Cloud offerings.
- Company: Join a leading Cloud Solution Provider recognised for excellence in the industry.
- Benefits: Enjoy 25 days holiday, wellbeing support, and a modern gym at work.
- Other info: Hybrid working model with opportunities for personal development and training.
- Why this job: Immerse yourself in the IT industry and grow with a top company.
- Qualifications: Sales experience in the IT channel and a passion for software.
The predicted salary is between 25185 - 30000 £ per year.
Over the past decade, Westcoast Cloud has experienced substantial growth. The team now comprises over 70 members, and the company is recognised as a leading Cloud Solution Provider. Westcoast Cloud has been honoured multiple times with the Cloud Distributor of the Year award at the CRN UK Channel Awards, in addition to winning numerous CRN Marketing awards.
This position is offered on a hybrid basis, allowing work from our modern offices in Theale, Reading (near M4 Junction 12), which feature ample parking and are conveniently located near Theale Train Station.
The Job Role
You’ll play a key part in the growth of the Westcoast Cloud business, through identifying new reseller opportunities across the UK and Ireland. You’ll open and build the relationship with existing resellers, qualifying the opportunities and seeing them through the Westcoast Cloud expertise and offerings, as well as assisting your team in helping them accelerate Microsoft’s Partner Offerings. You’ll visit customer sites for meetings, presenting the full range of Cloud products and services – selling the benefits, running training bootcamps, lunch and learns and attending our range of events. As the main point of contact for our Surestep ambassadors, yourself and your team will be expected to deliver a high level of customer service when supporting them with queries and issues and going above and beyond to provide support where and when necessary.
You’ll need some previous experience selling within the IT channel, either at a distributor or reseller, ideally with experience with either Microsoft or Cloud. You’ll have a track record in new business development, as well as a drive to succeed in a fast-paced, hard-working environment.
Your Day-to-Day Responsibilities Will Include:
- Qualify Partner opportunities and build relationships with our Partners.
- Manage a team responsible for our Microsoft Surestep offerings.
- Maintain a high degree of customer services for all Partners and your team keeping on top of queries and adhere to all service management principles.
- Take ownership of Partner challenges and be proactive when dealing with Partners.
- Signpost effectively and efficiently within the cloud team and to other parts of the business.
- Assist in creating business plans.
- Visiting customer sites for meetings/presentations to promote Microsoft offerings.
- Monitor progress against customer SLA’s to ensure customer service levels are achieved.
- Record activities on CRM.
- Maintain & develop technical skills/Certifications as required.
Is this the role for you?
To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:
- A track record in sales, with experience selling in the IT channel (distributor or reseller).
- Passionate about software and delivering excellence.
- An excellent communicator and relationship builder, including excellent presentation skills.
- Ability to adapt your approach to support both skilled and unskilled users.
- Ability to adapt to changing situations with confidence and professionalism.
- Entrepreneurial and ambitious – driven to succeed.
- Excellent problem-solving skills, able to learn and apply past experiences to situations.
- Embraces collaboration and celebrates success.
- A willingness to learn and committed to your own personal development.
- Willingness to travel in the UK and Ireland.
What’s in It for You?
This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company.
Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work-based studies, or professional qualifications, we’ve got you covered.
Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts. (Theale only – New fully equipped gym available 24/7).
Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.
What’s Next? If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5-6 mins). Please note: Due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, kindly note that we have chosen to pursue other candidates for this opportunity. We appreciate your interest and encourage you to explore future opportunities with us.
Microsoft Surestep Manager employer: West Coast
Westcoast Cloud is an exceptional employer, offering a dynamic work environment in Theale, Reading, where employees can thrive in a hybrid setting. With a strong focus on personal development through training and professional qualifications, alongside a generous benefits package that includes wellbeing support and social events, the company fosters a culture of collaboration and success. Join a Sunday Times Top Track 100 company and be part of a team that values growth, innovation, and community.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Surestep Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT channel. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors you didn’t even know existed!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or partners, make sure to highlight your experience and successes in sales. Bring along examples of how you've helped previous clients or partners thrive – numbers speak volumes!
✨Tip Number 3
Be proactive! If you see an opportunity, don’t wait for it to come to you. Reach out to companies you admire, like Westcoast Cloud, and express your interest in their work. A little initiative can go a long way in making a lasting impression.
✨Tip Number 4
Keep learning! The tech world is always evolving, so stay ahead of the game by picking up new skills or certifications related to Microsoft and cloud solutions. This not only boosts your CV but also shows potential employers that you’re committed to personal growth.
We think you need these skills to ace Microsoft Surestep Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your sales experience in the IT channel and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about the role and how you can contribute to our team. Share specific examples of your past successes in building relationships and driving sales.
Showcase Your Communication Skills:Since this role involves a lot of interaction with partners, make sure your application demonstrates your excellent communication abilities. Use clear and concise language to convey your points effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at West Coast
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Westcoast Cloud’s offerings and Microsoft’s Partner Program. Familiarise yourself with their products and services so you can confidently discuss how you can contribute to their growth.
✨Showcase Your Sales Experience
Be ready to share specific examples of your previous sales successes in the IT channel. Highlight your experience with resellers or distributors, and demonstrate how your skills align with the role of a Microsoft Surestep Manager.
✨Prepare for Relationship Building
Since this role involves building relationships with partners, think of ways to illustrate your communication and relationship-building skills. Prepare anecdotes that showcase your ability to connect with clients and resolve issues effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their future plans for growth or how they measure success in the Microsoft Surestep team. This shows you’re genuinely interested and engaged.
