At a Glance
- Tasks: Manage inbound sales opportunities and build strong relationships with clients.
- Company: Join a top IT distributor known for innovation and teamwork.
- Benefits: Enjoy 25 days holiday, wellbeing support, and career development opportunities.
- Other info: Be part of a supportive community with social events and charitable activities.
- Why this job: Dive into the IT industry and grow your skills in a dynamic environment.
- Qualifications: Sales or customer service experience, strong communication, and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers, and organisations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people. We invite you to turn your passion into a rewarding career with us!
The Job Role
You will manage all inbound opportunities from your assigned account base, responding to all quote requests with the aim of increasing revenue opportunities and lines per quote.
You will build a strong understanding of your accounts to deliver growth within both revenue and profit as well as uncovering any significant opportunities that can be capitalised on, communicating these to specialist teams in the business, and identifying inefficiencies within the customer process, working with our Sales Operations teams to make life easier.
This is an opportunity for someone with strong administration and customer service skills, with ability to work to targets and a drive to succeed in a fast-paced, pressurised environment.
Your Day-to-Day Responsibilities Will Include:
- Build professional, strategic and productive business relationships with account base via email and telephone
- Respond to all quote requests from your account base, identifying opportunities to increase lines per quote and overall revenue and profit
- Manage customer expectations around pricing, stock availability and lead times
- Manage the roll out of bill and hold agreements across your account base
- Work with the Outbound Sales Account Managers and specialist teams in the business to capitalise on significant opportunities uncovered within your accounts
- Work with the Sales Operations teams to improve customer inefficiencies and overall business processes
- Work productively with the Sales Support team
- Work closely with Finance and Customer Services to resolve issues and queries
- Provide cover as needed for Internal Sales Account Managers absence and holiday
- Keeping up to date and informed on all new products, services, and sales tools
Is this the role for you?
To be successful in this role you will have some of the following skills and experience, and the desire to develop in other areas:
- Previous experience in either a sales or high-volume administration/customer service environment
- Knowledge or a keen interest in IT or technology would be beneficial
- A proactive approach to account management
- A high level of organisational skills and excellent attention to detail
- An excellent communicator and relationship builder
- Ability to adapt to changing situations with confidence and professionalism
- Entrepreneurial and ambitious, with the drive to exceed targets
- Embraces collaboration and celebrates success
- A willingness to learn and motivation to continuously develop your industry knowledge
What’s in It for You?
This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company.
Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work-based studies, or professional qualifications, we’ve got you covered.
Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts
Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.
What’s Next?
If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5-6 mins). Please note: Due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, we’ve moved forward with other applicants for this role, but we encourage you to explore future opportunities with us.
Inbound Account Manager employer: West Coast
At Westcoast, we pride ourselves on being an innovative and inclusive employer that values teamwork and the diverse talents of our people. Located in Theale, our vibrant work culture fosters personal and professional growth through extensive training opportunities and a generous benefits package, including wellbeing support and a fully equipped gym. Join us to turn your passion into a rewarding career in the fast-paced IT distribution environment, where you can build lasting relationships and thrive within a Sunday Times Top Track 100 company.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inbound Account Manager at West Coast, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including West Coast. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inbound Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inbound Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for West Coast:When writing your cover letter, make sure to tailor your message specifically for West Coast. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at West Coast
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show West Coast that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show West Coast that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with West Coast’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
