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For Companies At a Glance
- Tasks: Assist customers with leasing and provide top-notch service across multiple locations.
- Company: Join West Coast Self-Storage, a fast-growing company dedicated to customer satisfaction.
- Benefits: Enjoy flexible hours, paid time off, life insurance, and a 401(k) with matching funds.
- Why this job: Promote from within and thrive in a supportive environment that values your growth.
- Qualifications: Retail sales experience and a valid driver's license are essential; basic computer skills required.
- Other info: Weekend work is necessary, but you'll gain valuable experience and training.
The predicted salary is between 28800 - 43200 £ per year.
Career Opportunities with West Coast Self-Storage
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Float Customer Service/Assistant Property Manager
West Coast Self-Storage Group has a full-time opening in Kent, WA for a Float – Split-Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path.
You get the amazing opportunity to work with multiple stores in the Kent location! All within 15 minutes of each other. Schedule: Does include weekends!
- Phone stipend
- Flexible Spending Account (FSA)
- $10,000 Employer Sponsored Life Insurance
- Paid Sick and Vacation
- 401(k)/Roth with matching funds
- Annual Profit Sharing
- Employee Discount
- Referral Program
- On the Job Training
- Promotion opportunities!
Day to Day:
- Show available units and guide customers through the leasing process
- Meet retail sales and occupancy objectives
- Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
- Manage, audit and balance cash drawer and petty cash
- General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
- Maintain property to West Coast’s Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
- Other duties assigned by leadership
What You Will Bring:
- Valid driver\’s license and reliable transportation (required)
- Retail Sales, Cash Management, and Customer Service experience
- Ability to self-manage while working independently to complete team and company objectives
- Ability to work weekends and some holidays (required)
- Basic computer skills and working knowledge MS Office products (Excel, Word, Outlook)
West Coast Self-Storage isn\’t only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!.
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:
West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.
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Float Customer Service/Assistant Property Manager employer: West Coast Self-Storage
Contact Detail:
West Coast Self-Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Float Customer Service/Assistant Property Manager
✨Tip Number 1
Familiarise yourself with the specific services and offerings of West Coast Self-Storage. Understanding their unique selling points will help you engage more effectively during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've successfully handled challenging situations in the past. This will showcase your problem-solving skills and ability to provide exceptional service, which is crucial for this role.
✨Tip Number 3
Since the position requires working weekends, be ready to discuss your availability openly. Showing flexibility and a willingness to work during peak times can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of West Coast Self-Storage if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Float Customer Service/Assistant Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales and customer service experience. Use specific examples that demonstrate your ability to meet sales objectives and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your desire to grow within the company. Mention your ability to self-manage and work independently, as these are key traits for the role.
Highlight Relevant Skills: In your application, emphasise your basic computer skills and familiarity with MS Office products. Mention any experience you have with cash management and how it relates to the responsibilities of the position.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a fast-growing company like West Coast Self-Storage. Highlight your willingness to work weekends and holidays, as this is a requirement for the position.
How to prepare for a job interview at West Coast Self-Storage
✨Show Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to share specific examples of how you've provided exceptional customer service in the past. Highlight your ability to assess customer needs and resolve issues effectively.
✨Demonstrate Your Sales Experience
Discuss your retail sales experience and how it relates to the responsibilities of the Float Customer Service/Assistant Property Manager position. Be ready to explain how you’ve met sales targets or contributed to team goals in previous roles.
✨Highlight Your Flexibility
This job requires working weekends and some holidays, so make sure to express your willingness to work a flexible schedule. Share any past experiences where you successfully managed varying work hours.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to self-manage. Think of scenarios where you had to work independently to achieve objectives, and be ready to discuss how you handled them.
