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- Tasks: Join our team as a Station Resource Planner, ensuring trains run smoothly and on time.
- Company: Avanti West Coast connects communities across the West Coast with a commitment to excellent service.
- Benefits: Enjoy free travel, a final salary pension, and up to 37 days holiday!
- Why this job: Be part of a dynamic team that values diversity and promotes an inclusive culture.
- Qualifications: Current Avanti West Coast employees only; enthusiasm and commitment are key!
- Other info: This is a 12-month maternity cover role based in Preston.
The predicted salary is between 36000 - 60000 £ per year.
This role is only open to candidates who are current Avanti West Coast Employees. Any applications made by external candidates for internal only roles will not be considered and will be withdrawn from the process.
We have a great opportunity to join our Resources team based in Preston as a Station Resource Planner for 12 months. At Avanti West Coast, it is our mission to be the transport of choice, connecting our customers and communities across the West Coast. We are looking for an enthusiastic individual who is committed to keeping our trains moving. The Resources team plays a key role in the safe and efficient operation of our services.
As a crucial member, you will ensure our trains run smoothly and on time by efficiently resourcing station staff, producing base and weekly rosters in line with company standards, and maintaining effective communication with frontline teams and leadership.
As a Roster Resource Planner, You Will:
- Communicate clearly, professionally, and respectfully with frontline staff and depot teams.
- Build strong working relationships with Customer Service, Planning, and Resource Operations teams.
- Drive continuous improvement in customer experience, performance, and cost efficiency.
- Accurately log all West Coast service resourcing details in line with company policy.
- Collaborate effectively with managers, the diagramming team, and Crewe Training Centre staff.
- Advise on rostering best practices, manage base roster input, and ensure compliance with Terms and Conditions.
- Support the Resources team in strengthening regional relationships and enhancing the customer journey.
If you enjoy learning new things in a dynamic and fast-paced environment, then you might be the candidate we’re looking for.
Along with working with a fantastic team, you will also receive:
- Final salary pension
- Free travel on Avanti West Coast for you/spouse/partner/dependents
- Privilege Travel card (75% off fares with other train operators for leisure travel)
- 30 days holiday, increasing by 1 day for each completed year of service to a maximum of 37 days (including bank holidays)
- 10 free journeys on other First Group Train Operators
If this opportunity excites you, we want to hear from you! We reserve the right to withdraw this advert at any time due to high application volumes.
At Avanti West Coast, we value diversity and are committed to creating an inclusive environment. We welcome applicants from all backgrounds, including race, religion, age, gender, gender identity, disability, and sexual orientation. Joining Avanti West Coast means becoming part of a close-knit team. We promote an inclusive culture where everyone is encouraged to be themselves, with differences recognized, accepted, and valued.
Our Values:
- Passionate: We foster a culture driven by our mission, dedicated to achieving it together.
- Committed: We prioritize safety, reliability, and delivering the best for our customers and stakeholders.
- Integrity: We take responsibility for our actions and decisions, ensuring we do the right thing, even when difficult.
- Ambitious: We aim to be the best and are curious about new ways of working within our business and industry.
Station Resources Planner - 12 month Maternity Cover employer: West Coast Partnership Development
Contact Detail:
West Coast Partnership Development Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Resources Planner - 12 month Maternity Cover
✨Tip Number 1
Since this role is only open to current Avanti West Coast employees, make sure you network within the company. Reach out to colleagues in the Resources team or related departments to express your interest and gather insights about the role.
✨Tip Number 2
Familiarise yourself with Avanti West Coast's values and mission. During any informal chats or interviews, demonstrate how your personal values align with theirs, particularly around safety, reliability, and customer service.
✨Tip Number 3
Showcase your ability to communicate effectively by engaging with frontline staff and depot teams. Consider volunteering for projects or initiatives that require collaboration, as this will highlight your teamwork skills and commitment to improving customer experience.
✨Tip Number 4
Stay updated on best practices in rostering and resource management. Attend relevant training sessions or workshops offered by Avanti West Coast to enhance your knowledge and demonstrate your proactive approach to continuous improvement.
We think you need these skills to ace Station Resources Planner - 12 month Maternity Cover
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Station Resources Planner position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job description. Emphasise your ability to communicate effectively, manage rosters, and work collaboratively with teams.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your past experiences make you a suitable candidate for this position.
Highlight Your Commitment to Values: In your application, demonstrate how your personal values align with those of Avanti West Coast. Discuss your passion for customer service, commitment to safety, and integrity in your work.
How to prepare for a job interview at West Coast Partnership Development
✨Know the Company Values
Familiarise yourself with Avanti West Coast's values: Passionate, Committed, Integrity, and Ambitious. Be prepared to discuss how your personal values align with theirs and provide examples from your experience that demonstrate these qualities.
✨Showcase Your Communication Skills
As a Station Resource Planner, clear communication is key. Prepare to give examples of how you've effectively communicated with teams in the past, especially in high-pressure situations. This will highlight your ability to maintain professionalism and respect.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've had to solve problems or improve processes in your previous roles. Discuss how you approached these challenges and the outcomes, as this role requires driving continuous improvement in customer experience and performance.
✨Prepare Questions for the Interviewers
Have thoughtful questions ready to ask your interviewers about the Resources team and their goals. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.
