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- Tasks: Lead and enhance team efficiency while supporting frontline colleagues.
- Company: Join Avanti West Coast, a leader in rail transport focused on operational excellence.
- Benefits: Enjoy free travel, a generous holiday allowance, and a final salary pension.
- Why this job: Be part of a supportive culture that values diversity and encourages personal growth.
- Qualifications: Strong leadership, negotiation, and interpersonal skills are essential for this role.
- Other info: Shape the future of rail travel with a close-knit, inclusive team.
The predicted salary is between 43200 - 72000 £ per year.
We have an exciting opportunity within the Operations Directorate. Avanti West Coast is seeking a dynamic and strategic leader to join our team as the Senior Resources Manager. In this pivotal role, you will enhance the efficiency and productivity of our Frontline Colleagues to meet our operational needs of our business as we strive for Operational Excellence.
You will create a team culture of support, encouragement, challenge, and engagement, ensuring all stakeholders understand their responsibilities and know where to seek help. You will continuously monitor and review the effectiveness of the Resources team, making necessary adjustments to align with business requirements.
Key Accountabilities- Team Culture: Create a supportive and engaging team culture where all stakeholders understand their responsibilities and know where to seek help.
- Effectiveness Monitoring: Continuously monitor and review the effectiveness of the Resources team, making necessary adjustments to align with business needs.
- Workforce Planning: Support the Driver, On Board, and Stations teams with long-term workforce planning, ensuring adequate headcount for operational needs such as timetable specifications and customer propositions.
- Stakeholder Management: Lead stakeholder management on resourcing issues, ensuring Directors, senior managers, and the Department for Transport (DfT) receive productivity data in agreed formats and timescales.
- Resource Planning Tools: Enable the implementation of frontline colleague resource planning tools, working with the Systems Integration Manager to ensure these tools are modern and fit for purpose.
- Interpersonal Sensitivity: High level of interpersonal sensitivity and excellent interpersonal skills for building relationships at all levels.
- Decision-Making: Ability to make decisions based on factual information and numerical analysis.
- Negotiation: Strong negotiation skills, able to stand ground under pressure and understand others' perspectives.
- Listening: Effective listening skills, prioritising understanding before being understood.
- Leadership: Proven track record in leading teams and managing people and processes.
Benefits Include:
- Final salary pension
- Free travel on Avanti West Coast for you/spouse/partner/dependents
- Privilege Travel card (75% off other train operators fares for leisure travel)
- 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
- 10 free journeys on other First Group Train Operator
Apply now and shape the future of Avanti West Coast!
At Avanti West Coast, we value the differences that make each of us unique! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation. Everyone who joins Avanti West Coast becomes part of our close-knit team. We’re committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are welcomed, recognised, accepted and put to good use!
Senior Resources Manager employer: West Coast Partnership Development
Contact Detail:
West Coast Partnership Development Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Resources Manager
✨Tip Number 1
Familiarise yourself with Avanti West Coast's values and culture. Understanding their commitment to diversity and inclusion will help you align your approach during interviews, showcasing how you can contribute to a supportive team environment.
✨Tip Number 2
Prepare specific examples of how you've successfully led teams in the past. Highlight your interpersonal skills and decision-making abilities, as these are crucial for the Senior Resources Manager role.
✨Tip Number 3
Research current trends in workforce planning and resource management within the transport sector. Being knowledgeable about industry standards will demonstrate your strategic thinking and readiness to enhance operational efficiency.
✨Tip Number 4
Network with current or former employees of Avanti West Coast on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Senior Resources Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Senior Resources Manager position. Identify key responsibilities and required skills, and think about how your experience aligns with these aspects.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your leadership abilities, interpersonal skills, and any experience in resource planning or stakeholder management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences to demonstrate how you can contribute to creating a supportive team culture and driving operational excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at West Coast Partnership Development
✨Showcase Your Leadership Skills
As a Senior Resources Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you created a supportive culture and engaged stakeholders.
✨Highlight Your Interpersonal Sensitivity
This role requires excellent interpersonal skills. Be ready to discuss situations where you've built strong relationships with colleagues or stakeholders, showcasing your ability to listen and understand different perspectives.
✨Prepare for Decision-Making Scenarios
Expect questions that assess your decision-making abilities. Think of instances where you've made data-driven decisions and how those choices impacted your team or organisation positively.
✨Demonstrate Your Negotiation Skills
Negotiation is key in this role. Prepare to share experiences where you've successfully negotiated outcomes under pressure, ensuring you highlight your understanding of others' viewpoints while standing your ground.
