Technical Lead

We are looking for a highly skilled Technical Lead with extensive experience who will assist in the implementation of IT projects, coordinating tasks assigned to technical staff as well as personally performing tasks to achieve project goals. Assisting and reporting to Project Managers any technical issues and providing solutions to ensure project success. Being involved throughout the project life cycle from design to implementation phases. Using and creating best practice guidelines, recommending improvements and ensuring resources are utilised efficiently.

The role requires strong leadership skills to motivate team members and requires strong communication skills to foster collaboration with all project streams/teams. The lead should display a high degree of adaptability in order to learn new technologies as needed and successfully manage the daily challenges of a technical environment. Provide a strong technical direction which involves establishing a technical vision, resolving technical disagreements and managing the technical quality of team deliverables.

What the role will look like:

• Accountable for the delivery of the technical implementation and quality assurance of assigned projects.
• Lead to deliver technology solutions that solve business problems in line with the technical strategy of the department, ensuring we drive the provision of scalable, maintainable, and performance systems.
• Analysing project & business needs and selecting solutions to meet those needs.
• Helping to design and build digital and technical processes to meet the needs of the project.
• Create and implement risk mitigation processes and ensure Information Security best practice is embedded at every level.
• Play a key role in the adoption of automation technologies.
• Lead with the upskilling and knowledge transfer for the IT technical teams.
• Support project managers and project support staff in producing quality management reports, procedures and documentation.

What you will bring to the role:

• Proven experience of coordinating and deploying IT solutions.
• Technical & Process design skills with previous responsibility for the technical direction of projects, contributing and overseeing the production of detailed technical designs.
• Proven ability of embedding Security in every layer of solution deployment.
• Detailed knowledge of Microsoft Windows server products.
• Detailed knowledge of migrating / implementing solutions into Cloud Infrastructure, Azure platform.
• Detailed knowledge of VMware Virtualisation products.
• Knowledge of RedHat Linux.
• Knowledge of Network Infrastructure technologies.
• Knowledge of utilising Azure DevOps technologies in managing project deliverables.
• Experience of database systems, ideally in the relevant database technologies such as MS SQL Server and Oracle.
• Proven experience automating processes (Powershell, Linux shell, Ansible).
• A proven track record of resolving IT technical issues.
• Ability to quickly research and absorb information and disseminate to technicians and management alike.
• Good communication and interpersonal skills.
• Ability to maintain contact with representatives of external companies wherever necessary.
• Ability to produce clear and detailed technical documentation.

We Value a diverse range of skills and experiences here at the West Brom. So even if you don’t meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What’s in it for you:

• Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year.
• 2 paid volunteering days a year.
• Pension scheme starting at 5% contribution from you and 7% contribution from us, and we’ll match your further contributions up to 10.6%.
• Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave.
• Life assurance provided by the Society at 4 times your salary.
• Yearly performance related pay scheme and pay review.
• Private medical insurance that’s discounted when your time with us grows, with the option to include family members.
• Salary Sacrifice Electric/Hybrid Car Scheme.
• A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We’re proud of our heritage and absolutely believe that the West Brom is a great place to work.

Our employers are the heart of bringing our new vision to life - where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, they’re helping turn that vision into real and lasting.

We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch.