Customer Service Advisor - 12 Month Fixed Term Contract
Location: Smethwick Branch
Salary: £24,923 per annum
Contract: 12 Month Fixed Term
Hours: 35 hours per week (09.00 – 14.00 Customer Facing, 14.00 - 17.00 Telephony, Monday – Friday / 09.30 - 12.30 Saturday)
We're made for each other
At the West Brom, we know solid futures don't happen overnight. So, whether our customers are looking to own their first home or have savings they can rely on, we'll do everything we can to help them build the life they want bit by bit. We're all about customer experience, which means we do the right thing, not just the easy thing. Whatever your role, you'll put the customer at the heart of everything you do and make a positive lifelong impression.
What you'll be doing:
Providing a service so good that our customers tell their friends and family about us.
Be there when our customers need us in a way which suits them.
Handling queries with confidence whether it's about our products, services, or anything else customers need.
Whether someone's looking for their first home or to build up ...
Customer Service Advsior in Smethwick employer: West Bromwich Building Society
At the West Brom, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service excellence. Our Welshpool branch provides a welcoming environment where employees can grow professionally through ongoing training and development opportunities, all while enjoying a competitive salary and flexible working hours. Join us to be part of a dedicated team committed to making a positive impact in our community.
Contact Details:
West Bromwich Building Society Recruitment Team
