Product Analyst in West Bromwich

Are you a motivated and passionate individual who wants to make a real impact for customers? If so, the Product Analyst may be for you.

In this role you will learn all about product development and management, playing an integral part in ensuring the Society's mortgage and savings product ranges meet the needs of our customers and deliver good customer outcomes, whilst also delivering key business objectives within risk appetites. You will work with colleagues across the business and will have the opportunity to present to senior leadership.

What the role will look like:

• Monitor and analyse performance of mortgage and savings products and propositions, tailoring how information is presented so that it is suitable for various audiences.
• Track and analyse competitor activity and provide up to date market insights to support product pricing decisions and proposition development.
• Develop new business and retention pricing proposals for mortgage and savings product ranges.
• Use a range of Excel-based financial models to support your decision-making and recommendations.
• Identify and manage risks (financial, conduct and operational) within the product range and ensure compliance with regulation and internal frameworks and processes throughout the product lifecycle.
• Ensure good customer outcomes are delivered by putting the customer at the heart of everything you do.
• Present your proposals to Product Consideration Group (PCG) and take minutes of this and other Committees, as required.
• Effectively communicate with internal and external stakeholders on all things related to Product.
• Become a Product expert, sharing knowledge and providing support and guidance to colleagues across the business.

What you will bring to the role:

• A good understanding of mortgage and savings products, and what customers need from these.
• Numerate, analytically minded and the ability to use logic to solve problems.
• Good working knowledge/practical skills of Microsoft Office software, specifically PowerPoint to create engaging presentations and Excel to manipulate data using a range of formulas.
• Strong communication skills, both verbal and written, with an ability to tailor your style to be appropriate for different audiences.
• High level of attention to detail.
• Highly organised and able to prioritise.
• A passion to learn all about products.

We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What's in it for you:

• We pride ourselves on our development opportunities and always look to promote from within wherever possible.
• Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year.
• 2 paid volunteering days a year.
• Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we'll match your further contributions up to 10.6%.
• Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave.
• Life assurance provided by the Society at 4 times your salary.
• Yearly performance related pay scheme and pay review.
• Private medical insurance that's discounted when your time with us grows, with the option to include family members.
• Salary Sacrifice Electric/Hybrid Car Scheme.
• A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
• And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom's biggest asset that doesn't mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

We're a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We'll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we're looking for. If you need any support with applying to one of our roles, get in touch.

*Please note: We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible.*

Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. The West Brom is a trading name of West Bromwich Building Society.