Digital Product Assistant in West Bromwich

Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it's not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you.

We are looking to recruit a Digital Product Assistant to join our digital products team on a 12 month fixed term contract. Reporting into the Digital Manager, you will maintain the information provided about the Society's products and services across both consumer and intermediary websites, facilitating the Society's email campaigns and assisting with digital product and marketing activity. You will work closely with the Marketing team to ensure the websites are optimised for campaigns.

What the role will look like:

• Update and maintain mortgage and savings product information, interest rates, campaigns and other online content on consumer and intermediary websites.
• Reporting and analysis of site traffic, visitors and applications and build understanding of why customers visit or leave our websites.
• Creation of Society bulk emails via our email service provider, reporting on delivery and performance.
• Ensure the Society's approval and compliance process is followed for all web content.
• Liaise with internal contacts to ensure web content is regularly reviewed and kept up to date.
• Maintain and develop website procedures.
• Support the testing and implementation of new digital developments.

What you will bring to the role:

• Ideally has or is studying a Degree in a digital or marketing related subject.
• A high level of attention to detail enabling them to manage detailed content with a consistently high degree of accuracy.
• Able to prioritise work and meet tight deadlines.
• Knowledge of HTML and content management system experience advantageous.

We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What's in it for you:

• We pride ourselves on our development opportunities and always look to promote from within wherever possible.
• Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year.
• 2 paid volunteering days a year.
• Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we'll match your further contributions up to 10.6%.
• Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave.
• Life assurance provided by the Society at 4 times your salary.
• Yearly performance related pay scheme and pay review.
• Private medical insurance that's discounted when your time with us grows, with the option to include family members.
• Salary Sacrifice Electric/Hybrid Car Scheme.
• A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
• And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom's biggest asset that doesn't mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

We're a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We'll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we're looking for. If you need any support with applying to one of our roles, get in touch.

*Please note: We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible.*

Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. The West Brom is a trading name of West Bromwich Building Society.