The West Brom are recruiting a Specialist Support Advocate to join our Specialist Support Services on a permanent contract at our Head Office in West Bromwich. The role focuses on delivering excellent service to customers who may be in vulnerable situations and ensuring outcomes meet needs and regulatory requirements.
You will respond via phone, email, live chat and written correspondence; support customers at end of mortgage term or in financial difficulty, handling queries with care, liaising
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Compassionate Support Advocate in West Bromwich employer: West Brom
West Brom is an excellent employer that prioritises a supportive and collaborative work culture, making it an ideal place for those passionate about customer service. Employees benefit from comprehensive training, opportunities for personal growth, and a commitment to work-life balance, all within the vibrant community of Perry Barr. Join us to make a meaningful impact while enjoying a fulfilling career in a friendly environment.
