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- Tasks: Support the Housing Allocations Team in delivering essential housing services to the community.
- Company: Join West Berkshire Council and make a real difference in your local area.
- Benefits: Enjoy flexible working, generous leave, and access to training opportunities.
- Why this job: Be part of a team that positively impacts lives while advancing your career.
- Qualifications: Knowledge of housing legislation and strong communication skills are essential.
- Other info: Hybrid working options available with excellent career growth potential.
The predicted salary is between 28800 - 48000 £ per year.
Are you passionate about making a positive impact on your local community? Do you have a keen eye for detail and a strong understanding of housing allocations? West Berkshire Council is seeking a dedicated and motivated Housing Allocations Officer to join our Housing Service team.
The Role
As a Housing Allocations Officer, you will play a crucial role in supporting the Housing Allocations Team Leader in the effective delivery of housing allocation services. Your key responsibilities will include:
- Processing housing applications and determining eligibility for social housing
- Conducting interviews and assessments to gather relevant information from applicants
- Advising applicants on their housing options and providing accurate information
- Maintaining accurate records and databases, ensuring data integrity
- Collaborating with other teams and external organisations to meet the needs of applicants
- Contributing to the development and implementation of housing allocation policies
Qualifications and Skills
- Knowledge and understanding of housing legislation, particularly in relation to allocations and eligibility
- Experience in processing housing applications and providing advice to applicants
- Excellent communication skills, with the ability to engage effectively with a diverse range of people
- Strong organisational skills, with the ability to manage a varied caseload and prioritise tasks
- Attention to detail and accuracy in record-keeping
- Ability to work both independently and as part of a team, collaborating with colleagues to achieve common goals
Benefits
- Flexible working wherever possible between the hours of 07.00-21.00
- Hybrid working wherever possible with 40% in the office
- Access to a wide range of training and development opportunities
- Generous Local Government pension scheme
- Family friendly policies
- A range of local discounts
- Wellbeing Programme including Employee Assistance Programme and employee benefits
- Generous annual leave entitlement starting at 28 days per annum (plus public holidays), rising by 5 days after 5 years of service
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible to avoid disappointment.
To learn more about the role, please contact Georgia Emberson-Hunter at Georgia.EmbersonHunter1@westberks.gov.uk for an informal discussion.
Join us at West Berkshire Council and make a positive impact in our community while advancing your career.
Explore everything that a career with West Berkshire Council has to offer here: Working with Us
Equal Opportunities
The Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
How To Apply
Please now complete a short online application form. You will then be able to upload your CV.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
Housing Allocations Officer - 03152 in Newbury employer: West Berkshire Council
Contact Detail:
West Berkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Allocations Officer - 03152 in Newbury
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing allocations. Practice your responses and think of examples from your past experiences that showcase your skills. Confidence is key, so let your passion for community impact shine through!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s also a great opportunity to reiterate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the West Berkshire Council team and making a difference in the community.
We think you need these skills to ace Housing Allocations Officer - 03152 in Newbury
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for making a positive impact in the community. Share any relevant experiences or motivations that drive you to apply for the Housing Allocations Officer role.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is free from typos and errors. Highlight your experience with record-keeping and data integrity to show you’re the right fit.
Tailor Your CV: Customise your CV to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with the responsibilities of processing applications and advising applicants.
Apply Early: Don’t wait until the last minute! Submit your application as soon as possible through our website to avoid disappointment. We might close the vacancy early if we get enough applications.
How to prepare for a job interview at West Berkshire Council
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation, especially around allocations and eligibility. Being able to discuss relevant laws confidently will show that you’re serious about the role and understand the framework within which you'll be working.
✨Prepare for Real-Life Scenarios
Think about potential scenarios you might face as a Housing Allocations Officer. Prepare examples from your past experiences where you've successfully processed applications or advised applicants. This will help you demonstrate your problem-solving skills and ability to handle diverse situations.
✨Showcase Your Communication Skills
Since this role involves engaging with a variety of people, practice articulating your thoughts clearly and empathetically. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. Share specific tools or methods you use to keep track of applications and maintain accurate records. This will reassure the interviewers that you can handle the varied caseload effectively.
