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- Tasks: Support individuals in managing their care through direct payments and financial guidance.
- Company: Join the Direct Payment Team at West Berkshire Council, making a difference in people's lives.
- Benefits: Enjoy flexible working, generous leave, and access to training and development opportunities.
- Why this job: Be part of a team that empowers individuals to take control of their care and support.
- Qualifications: Knowledge of direct payments and strong communication skills are essential.
- Other info: Fixed term role with excellent career growth and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about supporting individuals to manage their own care and support needs? Do you have a strong understanding of direct payments and the associated financial and administrative requirements? If so, we have an exciting opportunity for you to join the Direct Payment Team within the Adult Social Care Service at West Berkshire Council as a Direct Payment Officer.
As a Direct Payment Officer, you will play a crucial role in supporting the Direct Payment Team Leader in the delivery and administration of direct payments to individuals with care and support needs. Your key responsibilities will include:
- Providing advice and guidance to individuals regarding direct payments, including eligibility, funding and how to manage their budget.
- Conducting assessments and reviews of direct payment applications, ensuring compliance with legislative requirements.
- Supporting individuals with the financial management of their direct payments, including expense claims and invoice processing.
- Working collaboratively with other professionals, such as social workers and providers, to ensure positive outcomes for individuals.
- Maintaining accurate records and data management in relation to direct payments.
The ideal candidate will possess the following skills and attributes:
- Knowledge and understanding of direct payments legislation, regulations and best practice.
- Experience in providing advice and support to individuals in managing their direct payments.
- Strong organisational and administrative skills, with the ability to manage a varied caseload.
- Excellent communication skills, both verbal and written, with the ability to build positive relationships with individuals and stakeholders.
- Ability to work independently, using initiative, as well as part of a team.
Please note this role is fixed term until 30/9/26– Backfill for secondment.
West Berkshire Council offers flexible working wherever possible between the hours of 07:00-21:00 and hybrid working wherever possible working 40% in the office. You will have access to a wide range of training and development opportunities, a generous Local Government pension scheme, family friendly policies, a range of local discounts, and a Wellbeing Programme including Employee Assistance Programme and employee benefits. You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) rising by an additional 5 days after 5 years’ service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
For an informal discussion about the role, please contact Leanne Phillips on 01635 503533 or email Leanne.phillips1@westberks.gov.uk. To apply, please visit our website and submit your application before the closing date.
The Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Direct Payment Officer - 05550 in Newbury employer: West Berkshire Council
Contact Detail:
West Berkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Payment Officer - 05550 in Newbury
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with direct payments and the specific needs of individuals. This will help you stand out in interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees or professionals in the field on LinkedIn. A friendly chat can give you insider info about the team and the work culture, plus it might just land you a referral!
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or family can help you articulate your experience and how it relates to the role. Remember, confidence is key, so don’t shy away from showcasing your strengths.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity. Don’t wait until the last minute; get your application in early to avoid disappointment!
We think you need these skills to ace Direct Payment Officer - 05550 in Newbury
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for supporting individuals with their care needs. Share any relevant experiences or motivations that drive you to apply for the Direct Payment Officer role.
Tailor Your CV: Make sure your CV highlights your understanding of direct payments and showcases your organisational skills. We want to see how your background aligns with the responsibilities outlined in the job description.
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re a great fit for the team.
Apply Early: Don’t wait until the last minute! The closing date is just a guide, and we might close the vacancy early if we get enough applications. Head over to our website and submit your application as soon as you can!
How to prepare for a job interview at West Berkshire Council
✨Know Your Direct Payments Inside Out
Make sure you brush up on your knowledge of direct payments legislation and best practices. Familiarise yourself with the eligibility criteria and funding processes, as you'll need to demonstrate your understanding during the interview.
✨Showcase Your Communication Skills
Since this role involves providing advice and guidance, practice articulating complex information clearly and concisely. Think about examples where you've successfully communicated with individuals or stakeholders, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage a varied caseload effectively. Bring examples of how you've prioritised tasks and maintained accurate records in previous roles, as this will show your ability to handle the administrative side of the job.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work collaboratively. Think of scenarios where you've had to work with other professionals or resolve conflicts, and be prepared to explain your approach and the outcomes.
