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- Tasks: Join our Sewerage team to maintain and improve our sewerage network while working outdoors.
- Company: YTL UK is a leading water and sewerage company, committed to sustainability and community development.
- Benefits: Enjoy 25 days holiday, career progression, healthcare packages, and discounts from over 3,000 retailers.
- Why this job: This role offers hands-on experience, teamwork, and the chance to make a real impact in your community.
- Qualifications: Customer-focused with basic IT skills; training provided for certifications and equipment use.
- Other info: Flexible stand-by arrangements and a supportive work environment with mental health resources.
The predicted salary is between 24000 - 36000 £ per year.
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Do you like working outdoors? Are you looking for a role that offers development opportunities? If so, the Sewerage team would be perfect for you to start your career with an award-winning business.
What you\’ll do
As a Sewerage Operator you will be part of a team working to maintain our sewerage network to meet quality and customer service standards in accordance with wastewater procedures and work instructions.
You will:
- be working with customers to resolve reactive incidents which may include blockages, pollution and flooding (internal and external)
- be responsible for accurately collating and submitting feedback information from site, such as incident forms
- be responsible for your own health and safety as well as that of your team and any contractors, customers and the general public
- be involved in routine maintenance as well as reactive work.
Because we provide a 24-hour service you will be paid stand-by arrangements which will be on a rota basis, working one week in four which will cover 365 days a year. The role involves travelling across the region.
What you\’ll need
Customer focused and a team player, you will have a conscientious and committed approach and ensure you continually provide a high-quality service with a strong focus on customer satisfaction and exceeding performance targets.
In addition, you will need:
- experience using single man jetting unit and CCTV equipment
- a QCF in sewerage operations or City & Guilds equivalent, or you will be willing to undertake certification
- confined space trained and Streetworks certification for working on the highway would be an advantage but is not essential as training can be provided
- basic IT knowledge, including Microsoft Office – full training will be provided for any internal systems
- to hold a valid driving licence. A company vehicle will be provided for your travel
- to be able to work in pressurised environments, 45 hours per week.
What you\’ll receive
- A combined pension contribution of up to 20%.
- Career progression and professional development opportunities.
- 25 days\’ holiday rising to 28 with length of service.
- The opportunity to buy up to ten days\’ holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary, subject to conditions.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.
Who we are
YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:
- Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
- YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
- YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
- YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space
- plus a number of other retail,environmental and specialist businesses.
Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.
We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.
If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
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Sewerage Operator employer: Wessex Water
Contact Detail:
Wessex Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sewerage Operator
✨Tip Number 1
Familiarise yourself with the specific equipment mentioned in the job description, like single man jetting units and CCTV equipment. If you have experience with these tools, be ready to discuss it during your interview.
✨Tip Number 2
Highlight any previous customer service experience you have, as this role requires a strong focus on customer satisfaction. Think of examples where you've successfully resolved issues or improved service quality.
✨Tip Number 3
Prepare to discuss your approach to health and safety, especially in pressurised environments. Be ready to share how you ensure safety for yourself and your team while working outdoors.
✨Tip Number 4
Research YTL UK and its commitment to diversity and inclusion. Being knowledgeable about the company culture can help you align your values with theirs and demonstrate your enthusiasm for joining their team.
We think you need these skills to ace Sewerage Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with sewerage operations, customer service, or teamwork. Emphasise skills like using jetting units and CCTV equipment if applicable.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for working outdoors and your commitment to customer satisfaction. Mention specific examples of how you've resolved incidents or worked in a team setting.
Highlight Relevant Certifications: If you have certifications like QCF in sewerage operations or Streetworks certification, be sure to mention these prominently. If you're willing to undertake training, express this eagerness in your application.
Showcase Your Soft Skills: The role requires a conscientious approach and the ability to work under pressure. Use your application to demonstrate these qualities through past experiences or challenges you've overcome.
How to prepare for a job interview at Wessex Water
✨Show Your Customer Focus
As a Sewerage Operator, you'll be working closely with customers to resolve issues. Be prepared to discuss your previous experiences in customer service and how you handle challenging situations. Highlight your commitment to providing high-quality service.
✨Demonstrate Teamwork Skills
This role requires a strong team player mentality. Share examples of how you've successfully collaborated with others in past roles, especially in high-pressure environments. Emphasise your ability to support your colleagues and contribute to a positive team dynamic.
✨Familiarise Yourself with Relevant Equipment
Knowledge of single man jetting units and CCTV equipment is essential. If you have experience using these tools, be ready to discuss it. If not, express your willingness to learn and any related skills that could be beneficial.
✨Prepare for Health and Safety Questions
Health and safety are paramount in this role. Be prepared to answer questions about your understanding of health and safety protocols, especially in confined spaces. Discuss any relevant training or certifications you have, and show your commitment to maintaining a safe working environment.