Wessex Water is looking for a customer service professional to be the first point of contact for retailers and non-household customers, handling calls, emails and live chat. You will process requests from new water meter installations to market data verification and monitor each job through to completion.
The role requires strong communication and organisational skills, the ability to work under pressure, and experience with MS Teams, Excel, Outlook and Word.
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Retail Water Service Desk Specialist in Bath employer: Wessex Water Services
Wessex Water is an exceptional employer that prioritises employee development and well-being, offering comprehensive training, career progression opportunities, and a generous benefits package including a robust pension scheme and enhanced family leave. Our inclusive work culture fosters teamwork and communication, ensuring that every day brings new challenges and the chance to make a positive impact on the environment and local communities across the South West. Join us for a rewarding career where your hard work is recognised and valued.