Night Duty Manager

Night Duty Manager

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the night operations and ensure guests have an unforgettable experience.
  • Company: Join YTL Hotels, part of a dynamic Malaysian conglomerate with a focus on service excellence.
  • Benefits: Enjoy 20 days of annual leave, service charge benefits, and Marriott staff rates.
  • Why this job: Be part of a vibrant team in a stunning five-star hotel in Central London.
  • Qualifications: Previous hotel experience in a senior front office role is required.
  • Other info: Free meals on duty and a £500 referral fee for recommending new team members.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

This is a fantastic opportunity to join one of City of Londons finest boutique properties. The unique 74-bedroom five-star hotel is part of The Autograph Collection from Marriott. Perfectly situated in Central London, we're just moments from Bank Tube Station.

The Role of a Night Duty Manager

Leading from the front, the Night Manager is a critical role for the hotel where you will manage the smooth-running of the night-time operation to ensure all our guests have a unique and enjoyable experience.

Our guests will be your priority, you will be a strong communicator, with a great eye for detail and organisation skills. You will be responsible and trustworthy. You will have fun with our guests and enjoy being part of the front office team.

Successful candidates will have previous hotel experience working in a senior front office role with sound knowledge of Opera.

Our Top Ten Benefits

  1. Service Charge: Benefit from a share of service charge, boosting your earnings
  2. 20 days of annual leave, equal to 5.6 weeks (Including bank holidays), increasing with length of service.
  3. Marriott staff rate available to the Threadneedles team
  4. Investment into your career with our Management Apprentice programmes
  5. Investment into your learning and development with the Digital Learning Zone and Learning courses
  6. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
  7. Interactive health and wellbeing platform and health care cash plan benefits package
  8. Contributing to your future with the Pension scheme
  9. Recognition of positive contributions aligned with our company values
  10. Free meals on duty
  11. £500 referral fee if you recommend someone to work for us

YTL Hotels

Threadneedles Hotel is one of six hotels and properties operated by YTL Hotels in the UK. YTL Hotels is the hospitality arm of one of Malaysia's most dynamic conglomerates.

Every day, our stars craft inspired experiences to accomplish our culture of service excellence.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

If you feel this unique opportunity is for you and you would love to join and be a part of the YTL team, please apply now.

Threadneedles Hoptel is one of City of Londons finest boutique Hotels. The unique 74-bedroom five-star hotel is part of The Autograph Collection from Marriott. Perfectly situated in Central London, just moments from Bank Tube Station.

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Night Duty Manager employer: WESSEX WATER SERVICES LIMITED

At Threadneedles Hotel, part of the prestigious Autograph Collection by Marriott, we pride ourselves on being an exceptional employer in the heart of Central London. Our vibrant work culture fosters collaboration and creativity, offering extensive career development opportunities through our Management Apprentice programmes and a commitment to employee well-being with benefits like a health care cash plan and lifestyle discounts. Join us to be part of a dedicated team that values your contributions and provides a unique environment where you can thrive while delivering outstanding guest experiences.
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Contact Detail:

WESSEX WATER SERVICES LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Duty Manager

✨Tip Number 1

Make sure to highlight your previous hotel experience, especially in senior front office roles. This will show that you have the necessary background to manage the night-time operations effectively.

✨Tip Number 2

Familiarize yourself with Opera, as it's a key system used in this role. If you have experience with it, be ready to discuss how you've utilized it in past positions.

✨Tip Number 3

Demonstrate your strong communication skills during any interactions. As a Night Duty Manager, you'll need to engage with guests and staff alike, so showing your ability to connect is crucial.

✨Tip Number 4

Emphasize your attention to detail and organizational skills. These traits are essential for ensuring a smooth operation at night, so provide examples of how you've successfully managed similar responsibilities in the past.

We think you need these skills to ace Night Duty Manager

Strong Communication Skills
Attention to Detail
Organizational Skills
Leadership Skills
Customer Service Orientation
Problem-Solving Skills
Time Management
Ability to Work Under Pressure
Knowledge of Hotel Operations
Experience with Opera PMS
Trustworthiness
Team Collaboration
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Night Duty Manager. Highlight your previous hotel experience and how it aligns with managing night-time operations.

Tailor Your CV: Customize your CV to emphasize your senior front office experience and familiarity with Opera. Include specific examples of how you've ensured guest satisfaction in past roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention why you are excited about the opportunity at Threadneedles Hotel and how you can contribute to their culture of service excellence.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism.

How to prepare for a job interview at WESSEX WATER SERVICES LIMITED

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.

✨Demonstrate Strong Communication Skills

As a Night Duty Manager, effective communication is key. Prepare to discuss how you handle guest inquiries and resolve issues, showcasing your ability to maintain a calm and professional demeanor under pressure.

✨Highlight Your Organizational Skills

The role requires excellent organizational abilities. Be ready to provide examples of how you've successfully managed multiple tasks or projects simultaneously, ensuring smooth operations during busy periods.

✨Familiarize Yourself with Opera Software

Since knowledge of Opera is essential for this position, make sure to brush up on your skills with the software. If possible, mention any specific experiences you've had using it in your previous roles to demonstrate your competence.

Night Duty Manager
WESSEX WATER SERVICES LIMITED
W
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