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For Companies At a Glance
- Tasks: Promote and sell ultra-fast broadband packages to residential and business customers.
- Company: Join a fast-growing, innovative Internet provider dedicated to rural communities.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and career progression opportunities.
- Other info: Full training provided with a supportive team culture and regular social events.
- Why this job: Make a positive impact in rural areas while achieving your sales goals.
- Qualifications: Passion for sales, excellent communication skills, and a customer-focused mindset.
The predicted salary is between 25500 - 27500 £ per year.
About Wessex Internet
We are a fast-growing, innovative Internet provider, delivering full-fibre broadband across rural areas in the Southwest, including Dorset, Somerset, New Forest, and now expanding our network into Wiltshire. Dedicated to delivering lightning-fast broadband to thousands of countryside homes and businesses, we design, build, and operate our own network to ensure every connection meets our high standards.
Late last year, we celebrated an exciting milestone in connecting our 10,000th customer to our full-fibre service. This achievement highlights our commitment to exceptional customer service and is reflected in our customer reviews and trust pilot scores.
We’re a growing business built on teamwork, where each contribution is valued and has a part to play in our successes. With a focus on personal and professional growth, we offer endless opportunities to make an impact. As we continue to grow, we are seeking passionate individuals to join our team.
The Role
Wessex Internet is excited to offer a great opportunity for a driven and confident Sales Executive to join our team. The role would suit someone who enjoys selling, building relationships, working towards clear targets, and making a positive impact; particularly in rural communities, by promoting our ultra-fast broadband packages.
You’ll be responsible for handling both inbound and outbound calls, engaging in campaigns, selling fibre packages and managing customer interactions through our CRM. While previous experience with these tools is a plus, we’re happy to provide full training to the right candidate.
Key responsibilities include:
- Building and maintaining a strong pipeline, hitting sales targets, and ensuring all customer interactions and opportunities are managed to a high standard.
- Actively promote and sell ultra-fast fibre broadband packages to residential and business customers, with a particular focus on rural communities.
- Handle inbound sales enquiries and conduct outbound calls to generate new business and follow up on leads.
- Engage in targeted sales campaigns, contributing to the development and execution of initiatives that drive growth.
- Develop and maintain a robust sales pipeline, managing prospects through the entire sales cycle—from initial contact to closing the deal.
- Achieve and exceed individual sales targets and KPIs, contributing to the overall performance of the Sales team.
- Accurately manage and update customer data using CRM and billing platforms to ensure a seamless customer journey and reliable records.
- Follow up on marketing-generated leads, converting interest into orders through clear, confident, and compelling communication.
- Work collaboratively with internal teams (e.g., marketing, customer support, and technical teams) to ensure consistent messaging and support across the customer lifecycle.
- Respond promptly and professionally to customer queries, delivering a high standard of service in every interaction.
- Manage opportunities, cases, and correspondence (emails, calls, CRM tasks) efficiently and in alignment with company service standards.
Essential Skills:
- Desire to sell - Internal drive & ability to make & close sales.
- Customer Service - Having a friendly and engaging personality, someone who takes pride in delivering exceptional customer service.
- Excellent communication skills - Confident speaking to customers for long periods on the phone. Has excellent written communication skills over emails.
- Highly organised - You can manage multiple tasks, juggle competing priorities, and meet deadlines without compromising on quality.
- Problem-solving mindset - You’re comfortable dealing with customer queries, taking ownership of issues and resolving them efficiently and professionally.
- Adaptability - You remain calm and productive in fast-paced, dynamic environments and are quick to adapt to change.
- Target-driven - You’re motivated by achieving goals and KPIs, with a strong commitment to customer satisfaction.
- Confident communicator - You’re comfortable with outbound calling, re-engaging customers, and applying effective retention strategies.
Preferred Skills (Desired but not essential):
- Previous experience working in retention, renewal, customer support or sales would be advantageous.
- CRM knowledge - Familiarity with CRM systems (Sales force) advantageous.
- Telecoms experience - Previous telecoms / utilities experience with knowledge of internet services is beneficial.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- An understanding or appreciation of rural communities and their broadband needs.
Full training will be provided with an extensive onboarding process.
Benefits:
- 25 days of annual leave.
- The option to buy or sell an additional 5 days holiday.
- Enhanced Family Pay.
- Private Medical Insurance.
- Life Assurance.
- Income Protection.
- Cycle to Work Scheme.
- Tech Scheme.
- Opportunities to progress your career - we’re a young, fast-growing business that is proud of our team of homegrown specialists.
- Regular social events.
- 75% discount to Wessex Internet package.
Apply now for an opportunity to join a friendly team where you will feel appreciated and valued.
Salary: Up to £35,000 (Including OTE). £25,500 - £27,500 per annum (depending on experience).
Role Type: Full Time/Permanent
Hours: 40 hours per week, Monday to Friday (Saturday working 10-4)
Location: Office based near Blandford Forum, Dorset
Sales Executive employer: Wessex Internet
Contact Detail:
Wessex Internet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know the company! Research Wessex Internet and understand their mission, values, and the communities they serve. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to talk about your sales experience and how you can contribute to hitting those targets. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wessex Internet team. Don’t miss out!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! Share specific examples of how you've successfully sold products or services in the past. We love candidates who are driven and motivated by results, so make sure to highlight that!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your understanding of rural communities and how you can contribute to our mission at Wessex Internet. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we want to see your communication skills, so make sure your application reflects that with well-structured sentences and no fluff!
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there, which can help you craft a standout application.
How to prepare for a job interview at Wessex Internet
✨Know Your Product
Before the interview, make sure you understand Wessex Internet's ultra-fast broadband packages inside and out. Familiarise yourself with the benefits of fibre broadband, especially in rural communities. This knowledge will help you demonstrate your passion for the product and show how you can effectively sell it.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully met targets. Use specific examples that highlight your ability to build relationships and close deals. Remember, they’re looking for someone who is driven and confident, so don’t hold back on sharing your achievements!
✨Practice Your Communication
Since the role involves a lot of customer interaction, practice your verbal and written communication skills. You might want to role-play common sales scenarios or even write out responses to potential questions. Being articulate and engaging will set you apart during the interview.
✨Emphasise Teamwork and Adaptability
Wessex Internet values teamwork, so be ready to discuss how you’ve collaborated with others in past roles. Also, share examples of how you’ve adapted to changes or challenges in a fast-paced environment. This will show that you’re not just a lone wolf but a team player who can thrive in their dynamic setting.