PIA Administrator

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Wessex Internet is an award‑winning and fast‑growing broadband provider, transforming rural connectivity across the South West. As we continue expanding into the New Forest, Wiltshire, and South & West Dorset, we’re looking for a highly organised and detail‑focused PIA Administrator to join our team. In this role, you’ll play a vital part in supporting our mission of delivering exceptional service and ultrafast broadband to rural communities.

As a PIA (Physical Infrastructure Access) Administrator, you’ll take ownership of key administrative processes, ensuring accurate data management, timely submissions, and clear communication across teams. If you’re a proactive problem‑solver with strong organisational skills and a passion for keeping projects on track, we’d love to hear from you.

What’s in it for you

• A starting salary of up to £30,000, dependent on experience.
• 25 days holiday plus bank holidays, with the option to buy/sell up to 5 days.
• Private medical insurance, life assurance & income protection.
• Cycle to Work & Tech purchase schemes.
• Enhanced family leave policies.
• Staff broadband discount (75%).
• High street discounts on 100+ brands.
• Summer & Christmas team socials.
• Career development opportunities – whether you want to lead a team or learn new skills, we’ll support your growth in our fast‑moving business.

What you’ll be doing

• Support the team with coordination of PIA activities and Openreach submissions.
• Review and maintain compliance data, ensuring accuracy and integrity across systems.
• Administer the PIA customer portal and manage data submissions.
• Communicate specification changes to build teams and ensure timely updates.
• Manage Notices of Intent (NOIs) and track expiry dates for submissions.
• Collate and verify build‑related data for project teams.
• Liaise with internal teams and external stakeholders to keep projects on schedule.
• Ensure adherence to relevant legislation and compliance standards.
• Support permissions and submissions for SSE and National Grid assets.

What we’re looking for

• A strong administrator or coordinator with excellent organisational skills.
• Confident working with data and systems, with high attention to detail.
• Strong IT skills and ability to learn new platforms quickly.
• Effective communicator who can manage multiple stakeholders.
• Ability to prioritise tasks and meet deadlines in a fast‑paced environment.
• Previous experience in telecoms or civils is an advantage, but not essential.
• Positive, adaptable, and motivated to deliver results.

Ready to take the next step in your career and make a real impact? Apply today and join Wessex Internet – where we’re not just building networks, we’re building futures. Click Apply Now and start your journey with us!

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative

Industries

Technology, Information and Internet