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- Tasks: Lead the Network Operations team and shape our network management strategies.
- Company: Wessex Internet, an award-winning broadband provider transforming rural connectivity.
- Benefits: Up to £60,000 salary, 25 days holiday, private medical insurance, and career development support.
- Why this job: Make a real impact by connecting underserved communities to future-ready broadband.
- Qualifications: Experience in leading technical teams and strong problem-solving skills required.
- Other info: Join a fast-growing company with excellent career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Join the Team Powering the Future of Rural Connectivity. Are you ready to lead from the front in a role that truly makes a difference? At Wessex Internet, we are not just laying cables—we are transforming lives by bringing full fibre broadband to some of the UK’s most underserved rural communities.
As an award-winning, fast-growing broadband provider, we design, build, and manage our own full fibre network. Having recently been named Fibre Provider of the Year 2023, we have doubled in size over the past 18 months—and we are just getting started. With expansion into the New Forest, Wiltshire, and South & West Dorset, now is the perfect time to join us.
We are passionate about delivering a best-in-class customer experience, and fast, effective responses to technical and network issues are central to that promise. That is where you come in.
As Network Manager, you will take the lead in shaping our operational approach to network management. This is a key role in which you will define and implement the systems, processes, and strategies that keep our growing network running smoothly—all while empowering your team to deliver exceptional results.
What You’ll Be Doing:
- Lead and manage the Network Operations team, ensuring strong performance and development.
- Define and track KPI/OKRs with the CTO, aligning team goals with business priorities.
- Oversee and improve incident response, fault resolution, and network support processes.
- Manage relationships and technical escalations with third-party network providers.
- Collaborate with Sales to provide technical solutions and support for customer requirements.
- Own the product and service roadmap from concept through to launch.
- Drive continuous improvement of network tools and procedures in line with CI/CD principles.
- Coordinate engineer deployment to ensure swift and effective fault resolution.
- Help evolve both internal systems and external-facing services alongside the CTO.
What We’re Looking For:
- Experience leading technical/network teams in a fast-paced environment.
- Strong track record in operational leadership, performance management, and service delivery.
- In-depth understanding of data connectivity products and multi-vendor environments.
- A proactive problem-solver with excellent communication skills.
- UK driving licence required.
- Desirable (but not essential):
- Qualifications in network/security (CISSP, CCNA/P).
- Experience with ITIL or eTOM frameworks.
- Background in Change Management.
What We Offer:
- Up to £60,000 starting salary + 10% performance bonus.
- 25 days holiday + bank holidays, with the option to buy/sell up to 5 days.
- Private medical insurance, life assurance & income protection.
- Cycle to Work & tech purchase schemes.
- Enhanced family leave policies.
- 75% discount on staff broadband.
- High street discounts with over 100 major brands.
- Summer & Christmas socials.
- Career development support in a fast-growing company.
If you are ready to take the next step in your career and help connect rural communities to future-ready broadband, apply now and be part of something bigger. At Wessex Internet, we are building more than just networks—we are building futures.
Network Manager in London employer: Wessex Internet
Contact Detail:
Wessex Internet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Manager in London
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars related to network management. It’s a great way to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching Wessex Internet and their recent projects. Show them you’re genuinely interested in their mission of transforming rural connectivity—this will set you apart from other candidates.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves managing technical issues, be ready to discuss how you’ve tackled challenges in the past. Use the STAR method to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Network Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Manager role. Highlight your experience in leading technical teams and managing network operations. We want to see how your skills align with our mission of transforming rural connectivity!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving broadband access in rural areas. Share specific examples of your past achievements that relate to the job description—we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your proactive problem-solving abilities. We’re looking for someone who can tackle challenges head-on, so share instances where you’ve successfully resolved technical issues or improved processes.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be part of the first wave of applicants—don’t miss out on this opportunity to join our amazing team!
How to prepare for a job interview at Wessex Internet
✨Know Your Network Inside Out
Before the interview, make sure you brush up on your knowledge of data connectivity products and multi-vendor environments. Wessex Internet is looking for someone who can lead their Network Operations team effectively, so be prepared to discuss your experience with network management and operational leadership.
✨Showcase Your Problem-Solving Skills
As a Network Manager, you'll need to be a proactive problem-solver. Think of specific examples from your past roles where you've successfully resolved technical issues or improved processes. This will demonstrate your ability to handle the fast-paced environment at Wessex Internet.
✨Align with Their Vision
Wessex Internet is passionate about transforming rural connectivity. Familiarise yourself with their mission and values, and be ready to explain how your goals align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in contributing to their cause.
✨Prepare for Technical Questions
Expect to face technical questions related to network management and incident response. Brush up on ITIL or eTOM frameworks if you have experience with them, and be ready to discuss how you would implement continuous improvement in network tools and procedures. This will highlight your expertise and readiness for the role.
