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- Tasks: Lead the Network Operations team and shape our network management strategies.
- Company: Wessex Internet, an award-winning broadband provider transforming rural connectivity.
- Benefits: Up to £60,000 salary, 25 days holiday, private medical insurance, and more.
- Why this job: Make a real impact by connecting underserved communities to future-ready broadband.
- Qualifications: Experience in leading technical teams and strong problem-solving skills required.
- Other info: Join a fast-growing company with excellent career development opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Join the Team Powering the Future of Rural Connectivity. Are you ready to lead from the front in a role that truly makes a difference? At Wessex Internet, we’re not just laying cables—we’re transforming lives by bringing full fibre broadband to some of the UK’s most underserved rural communities.
As an award-winning, fast-growing broadband provider, we design, build, and manage our own full fibre network. Having recently been named Fibre Provider of the Year 2023, we’ve doubled in size over the past 18 months—and we’re just getting started. With expansion into the New Forest, Wiltshire, and South & West Dorset, now’s the perfect time to join us.
We’re passionate about delivering a best-in-class customer experience, and fast, effective responses to technical and network issues are central to that promise. That’s where you come in.
As Network Manager, you’ll take the lead in shaping our operational approach to network management. This is a key role in which you’ll define and implement the systems, processes, and strategies that keep our growing network running smoothly—all while empowering your team to deliver exceptional results.
What You’ll Be Doing:
- Lead and manage the Network Operations team, ensuring strong performance and development.
- Define and track KPI/OKRs with the CTO, aligning team goals with business priorities.
- Oversee and improve incident response, fault resolution, and network support processes.
- Manage relationships and technical escalations with third-party network providers.
- Collaborate with Sales to provide technical solutions and support for customer requirements.
- Own the product and service roadmap from concept through to launch.
- Drive continuous improvement of network tools and procedures in line with CI/CD principles.
- Coordinate engineer deployment to ensure swift and effective fault resolution.
- Help evolve both internal systems and external-facing services alongside the CTO.
What We’re Looking For:
- Experience leading technical/network teams in a fast-paced environment.
- Strong track record in operational leadership, performance management, and service delivery.
- In-depth understanding of data connectivity products and multi-vendor environments.
- A proactive problem-solver with excellent communication skills.
- UK driving licence required.
- Desirable (but not essential):
- Qualifications in network/security (CISSP, CCNA/P).
- Experience with ITIL or eTOM frameworks.
- Background in Change Management.
What We Offer:
- Up to £60,000 starting salary + 10% performance bonus.
- 25 days holiday + bank holidays, with the option to buy/sell up to 5 days.
- Private medical insurance, life assurance & income protection.
- Cycle to Work & tech purchase schemes.
- Enhanced family leave policies.
- 75% discount on staff broadband.
- High street discounts with over 100 major brands.
- Summer & Christmas socials.
- Career development support in a fast-growing company.
If you’re ready to take the next step in your career and help connect rural communities to future-ready broadband, apply now and be part of something bigger. At Wessex Internet, we’re building more than just networks—we’re building futures.
Network Manager in England employer: Wessex Internet
Contact Detail:
Wessex Internet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Manager in England
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars related to network management. It’s a great way to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you’ve successfully managed teams and resolved network issues in the past—real examples will make you stand out!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Network Manager role! We’re all about connecting talent with opportunity, so don’t miss out on being part of our mission to transform rural connectivity.
We think you need these skills to ace Network Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Manager role. Highlight your experience in leading technical teams and managing network operations. We want to see how your skills align with our mission of transforming rural connectivity!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving broadband access in rural areas. Let us know how your background makes you the perfect fit for our team at Wessex Internet.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve tackled challenges in network management. We love proactive problem-solvers, so share those success stories that demonstrate your ability to lead and innovate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our mission to connect communities!
How to prepare for a job interview at Wessex Internet
✨Know Your Network Inside Out
Before the interview, make sure you brush up on your knowledge of data connectivity products and multi-vendor environments. Wessex Internet is looking for someone who can lead their Network Operations team effectively, so being able to discuss your experience with network management and operational leadership will really set you apart.
✨Showcase Your Problem-Solving Skills
As a Network Manager, you'll need to be a proactive problem-solver. Prepare examples from your past experiences where you've successfully resolved technical issues or improved processes. This will demonstrate your ability to handle the fast-paced environment at Wessex Internet.
✨Align with Their Vision
Wessex Internet is passionate about transforming rural connectivity. Make sure you express your enthusiasm for their mission during the interview. Share any relevant experiences that highlight your commitment to delivering exceptional customer service and how you can contribute to their goal of providing best-in-class broadband.
✨Prepare for Technical Discussions
Expect to dive deep into technical discussions, especially around incident response and fault resolution processes. Familiarise yourself with ITIL or eTOM frameworks if you have experience with them, as this could give you an edge. Being able to articulate your understanding of these concepts will show that you're ready to take on the responsibilities of the role.