Used Car Manager

We are looking for a motivated Used Car Manager to join our team and lead our used car department to new heights at our Nissan & Kia branch in Gloucester. You will need to be self-motivated, accurate and consistent in your approach to the role ensuring best practice is adopted at site with continuous monitoring and improvement., * Oversee the day-to-day operations of the used car department, including sourcing and managing stock levels, pricing and appraisals, and vehicle preparation and display.

• Lead, motivate, and coach sales executives to achieve sales targets and ensure high levels of customer satisfaction.

• Report on department performance, key metrics, and stock management to senior management.

• Ensure all vehicles meet quality and safety standards before sale, in line with company policies and legal requirements.

• Ensure all sales are compliant with Group sales processes and regulatory standards

• Develop and implement strategies to maximize sales and profitability within the used car team including lead management and in house purchases through service departments

• Strive for excellent customer service and timely resolution of any customer complaints, This is a hugely critical role to the business, and will require a resilient, experienced and aspirational Used Car Manager, who is at the top of their game. Whilst demanding, the potential rewards and professional satisfaction are high.

• Proven experience in the automotive industry, preferably in a used car sales or management role.

• Strong leadership skills with the ability to motivate and develop a sales team.

• Excellent communication and customer service skills.

• Strong commercial acumen with the ability to drive sales and profitability.

• Knowledge of current automotive market trends and pricing strategies.

• Ability to work under pressure and meet deadlines in a fast-paced environment.

• Full UK driving license.

• Car scheme

• Company pension

• Cycle to work scheme, Key information

• Working pattern: 5 days a week, day off during week and closed on Sundays

• Salary: Market competitive

• 22 days holiday + BHs, increasing with length of service

• Company pension contributions

• Discounted car scheme and cycle to work scheme after successful completion of probation

• Access to wellbeing advice service Menable