Parts Advisor and Driver in Newport

Parts Advisor and Driver Reference Number - 0123445567567

Salary Competitive plus bonus

At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme.

We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do.

The role

We are looking for a dedicated Parts Advisorand Driver to join our small, dynamic team. Reporting to the Parts Manager, you will play a key role in ensuring customers and Technicians have the right parts exactly when they need them.

Key responsibilities:

• Provide excellent service to workshop Technicians and retail customers by identifying and supplying the correct parts.
• Handle customer enquiries professionally, both face-to-face and over the telephone.
• Process parts orders, quotations, and sales accurately and efficiently.
• Deliver and collect parts to and from customers, suppliers, and company sites as required.
• Work closely with the Parts team to ensure stock availability and seamless day-to-day operations.
• Receive, check, and organise stock deliveries, ensuring parts are stored correctly and accurately recorded.
• Assist with stock control activities, including stock checks and inventory management.
• Maintain high standards of housekeeping and organisation within the Parts Department and delivery vehicle.
• Develop a good understanding of customer requirements and recommend suitable products and services.
• Ensure all deliveries are completed safely, professionally, and within agreed timescales.
• Have excellent communication and customer service skills.
• Be organised, reliable, and able to work effectively as part of a team.
• Have a positive, flexible approach to work and be willing to support colleagues where needed.
• Be comfortable carrying out manual handling tasks, including lifting and moving vehicle parts.
• Be confident using computer systems and handling administrative tasks accurately.
• Hold a full, clean UK driving licence.

What we’re looking for:

If you’re looking for a varied role in a supportive team with room to progress, we’d love to hear from you!

Key information:

Why join Wessex Garages?

We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:

• Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
• Pension Scheme – We contribute to your future with company-backed pension support.
• Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
• Wellbeing Support – Your wellbeing matters to us. Employees can access confidential support, guidance and resources covering mental health, wellbeing and life's challenges.
• Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.

Please note:

• Driving licence checks will be carried out during the recruitment process.
• We are unable to provide visa sponsorship for this position.
• Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.

Reg. Company Number: 2639755

VAT Reg. No. 567778570

Wessex Garages Holdings Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.Wessex Garages Holdings Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 535085. Permitted activities include acting as a credit broker not a lender.We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to us as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

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