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For Companies At a Glance
- Tasks: Coordinate parts sales and ensure customers get the right parts when they need them.
- Company: Join Wessex Garages, a trusted name in automotive retail for over 35 years.
- Benefits: Enjoy 22 days holiday, pension support, and exclusive employee schemes.
- Why this job: Be part of a dynamic team and deliver excellent customer service every day.
- Qualifications: Motor parts experience and strong time management skills are essential.
- Other info: Work in a supportive environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme. We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do.
The role
We are looking for a dedicated Parts Advisor to join our small, dynamic team. Reporting to the Parts Manager, you will play a key role in ensuring customers and Technicians have the right parts exactly when they need them.
Key Responsibilities
- Coordinate parts sales to maintain seamless availability for customers and Technicians.
- Engage with customers both in person and over the phone, handling enquiries professionally and efficiently.
- Work closely with the team to ensure smooth day-to-day operations.
- Serve parts to in-house and retail customers.
- Manage stock deliveries and collections, including some lifting and carrying.
- Understand customer needs and provide tailored product/service recommendations.
What We’re Looking For
- Motor parts experience is essential.
- Strong time management and prioritisation skills.
- Ability to stay calm and focused in a fast-paced, high-volume environment.
- Keen attention to detail with a commitment to high-quality work.
- Passion for delivering excellent customer service.
- A team player with a supportive and collaborative attitude.
- A friendly, enthusiastic personality with a positive approach to work.
Key Information
Working Pattern: Mon - Fri 7:30am – 4:30pm and Saturdays
Why join Wessex Garages?
Benefits
- Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
- Pension Scheme – We contribute to your future with company-backed pension support.
- Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
- Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.
- Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.
- Event Perks – As proud sponsors of Bristol Bears Rugby, we offer a limited number of free tickets to each game for our colleagues.
Please Note
- Driving licence checks will be carried out during the recruitment process.
- We are unable to provide visa sponsorship for this position.
- Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.
Parts Advisor in Bristol employer: Wessex Garages
Contact Detail:
Wessex Garages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wessex Garages. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your motor parts experience and customer service skills can benefit Wessex Garages. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! Wessex Garages is looking for a friendly and enthusiastic Parts Advisor. Don’t be afraid to let your positive attitude shine through during the interview. A great personality can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor in Bristol
Some tips for your application 🫡
Show Your Passion for Parts: When writing your application, let us see your enthusiasm for motor parts! Share any relevant experience you have and how it fuels your desire to help customers find exactly what they need.
Be Professional and Personable: Remember, you're applying for a role that involves engaging with customers. Use a friendly tone in your application, but keep it professional. Show us that you can balance both!
Highlight Your Team Spirit: We love team players! Make sure to mention any experiences where you've worked collaboratively with others. It’s all about showing us how you can contribute to our dynamic team.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to match the job description. We want to see how your skills align with what we’re looking for at Wessex Garages!
How to prepare for a job interview at Wessex Garages
✨Know Your Parts
Brush up on your knowledge of motor parts before the interview. Familiarise yourself with the brands Wessex Garages represents, like Nissan and Hyundai. Being able to discuss specific parts and their functions will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your commitment to the values of Knowledge, Value, Transparency, and Trust that are central to Wessex Garages.
✨Team Player Mindset
Wessex Garages values collaboration, so be ready to talk about your experience working in a team. Share instances where you supported colleagues or contributed to a positive team environment. Highlighting your teamwork skills will resonate well with the hiring managers.
✨Stay Calm Under Pressure
Given the fast-paced nature of the role, think of examples where you successfully managed time and prioritised tasks under pressure. Discuss how you maintained focus and delivered quality work, as this will showcase your ability to thrive in a high-volume environment.