At a Glance
- Tasks: Assist customers and technicians by managing parts sales and stock levels.
- Company: Wessex Garages has over 35 years of experience in automotive retail, representing top brands.
- Benefits: Enjoy 22 days holiday, pension support, and exclusive employee discounts.
- Other info: Driving licence checks will be conducted; visa sponsorship is not available.
- Why this job: Join a supportive team and gain hands-on experience in the motor industry.
- Qualifications: GCSEs in English and Maths at grade C/4 or above are required.
Overview
At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these brands we supply new and used cars and vans, deliver after sales support, and champion the Motability Scheme. We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values at the heart of everything we do.
Role — We’re looking for a motivated and enthusiastic Apprentice Parts Advisor to join our close-knit, supportive team. Working under the guidance of the Parts Manager and Parts Advisor, you’ll gain hands-on experience supporting both customers and Technicians by ensuring the right parts are available at the right time.
Responsibilities
- Assisting with the sale and supply of parts to customers and workshop staff.
- Answering customer enquiries in person and by phone in a professional, friendly manner.
- Helping to manage stock levels, including receiving deliveries and organizing collections (some manual handling involved).
- Supporting the team in the smooth daily running of the parts department.
- Learning how to identify customer needs and provide the best product or service solutions.
Qualifications
- A genuine interest in the motor industry and parts operations.
- Excellent communication and customer service skills.
- Willingness to learn, take initiative, and work as part of a team.
- Strong attention to detail and a can-do attitude.
- Ability to stay organised and calm in a busy environment.
- Friendly, reliable, and enthusiastic personality.
Key Information
- Working Pattern: 40 hours a week Mon - Fri 8:30am – 5:30pm; Saturdays 8:30am – 12:30pm at 1.5x OT.
- You must have GCSEs, Functional Skills, or Key Skills at grade C/4 or above in English and Maths (or equivalent). If your grades are below this level we can discuss options for Functional Skills in Maths and/or English as part of your apprenticeship.
Benefits
- Holiday Allowance – 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
- Pension Scheme – Company-backed pension support.
- Exclusive Employee Schemes – Discounted car purchase programme and Cycle to Work scheme after completing probation.
- Wellbeing Support – Through our partnership with Menable, free access to confidential coaching, wellbeing check-ins, and referral support where needed.
- Health Benefits – Complimentary eye tests and flu vaccination vouchers.
- Event Perks – Limited tickets to select Bristol Bears Rugby and Cardiff Devils Ice Hockey games for colleagues.
Please Note
- Driving licence checks will be carried out during the recruitment process.
- We are unable to provide visa sponsorship for this position.
- Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.
Apprentice Parts Advisor - Gloucester employer: Wessex Garages
At Wessex Garages, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As an Apprentice Parts Advisor in Gloucester, you will benefit from comprehensive training, a generous holiday allowance, and access to exclusive employee schemes, all while being part of a close-knit team that values knowledge, transparency, and trust. With opportunities for personal growth and wellbeing support, Wessex Garages is committed to ensuring that your career in the automotive industry is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Parts Advisor - Gloucester
✨Tip Number 1
Familiarise yourself with the brands Wessex Garages represents, like Nissan and Hyundai. Understanding their products and services will help you engage more effectively during interviews and show your genuine interest in the motor industry.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Parts Advisor. This will prepare you to handle customer enquiries professionally and demonstrate your communication skills during the interview.
✨Tip Number 3
Showcase your organisational skills by discussing any relevant experiences where you managed stock or handled deliveries. Being able to provide examples of how you stay organised in a busy environment will make you stand out.
✨Tip Number 4
Express your enthusiasm for learning and taking initiative. Share specific instances where you've gone above and beyond to learn something new or help a team, as this aligns perfectly with what Wessex Garages is looking for in an apprentice.
We think you need these skills to ace Apprentice Parts Advisor - Gloucester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Wessex Garages is looking for in an Apprentice Parts Advisor. Highlight your genuine interest in the motor industry and any relevant experience you may have.
Tailor Your CV:Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your communication skills, attention to detail, and ability to work in a team. Use specific examples to demonstrate these traits.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Wessex Garages and how you can contribute to their values of Knowledge, Value, Transparency, and Trust.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Wessex Garages
✨Show Your Enthusiasm for the Motor Industry
Make sure to express your genuine interest in the motor industry during the interview. Talk about any relevant experiences or knowledge you have about automotive parts and how they contribute to customer satisfaction.
✨Demonstrate Excellent Communication Skills
Since the role involves interacting with customers and workshop staff, practice clear and friendly communication. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Highlight Your Teamwork Abilities
Wessex Garages values a supportive team environment. Be ready to discuss instances where you've worked effectively as part of a team, showcasing your ability to collaborate and contribute positively.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as managing stock levels or assisting customers. Be prepared to discuss how you would approach these situations, demonstrating your problem-solving skills and attention to detail.
