At a Glance
- Tasks: Coordinate parts sales and ensure customers get the right parts when they need them.
- Company: Join Wessex Garages, a leader in automotive retail with over 35 years of experience.
- Benefits: Enjoy competitive salary, 22 days holiday, health benefits, and exclusive employee schemes.
- Other info: Great career progression opportunities in a supportive work environment.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Motor parts experience and strong time management skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme.
We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do.
The role involves being a dedicated Parts Advisor to join our small, dynamic team. Reporting to the Parts Manager, you will play a key role in ensuring customers and Technicians have the right parts exactly when they need them.
Key responsibilities:
- Coordinate parts sales to maintain seamless availability for customers and Technicians.
- Engage with customers both in person and over the phone, handling enquiries professionally and efficiently.
- Work closely with the team to ensure smooth day-to-day operations.
- Serve parts to in-house and retail customers.
- Manage stock deliveries and collections, including some lifting and carrying.
- Understand customer needs and provide tailored product/service recommendations.
What we’re looking for:
- Motor parts experience is essential.
- Strong time management and prioritisation skills.
- Ability to stay calm and focused in a fast-paced, high-volume environment.
- Keen attention to detail with a commitment to high-quality work.
- A team player with a supportive and collaborative attitude.
- A friendly, enthusiastic personality with a positive approach to work.
If you’re looking for a varied role in a supportive team with room to progress, we’d love to hear from you!
Key information:
- Working Pattern: Mon - Fri 8:00am – 5:00pm and Saturdays.
Why join Wessex Garages:
- Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
- Pension Scheme – We contribute to your future with company-backed pension support.
- Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
- Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.
- Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.
- Event Perks – As proud sponsors of Bristol Bears Rugby we offer a limited number of free tickets to each game for our colleagues.
Please note that driving licence checks will be carried out during the recruitment process. We are unable to provide visa sponsorship for this position. Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.
Parts Advisor in Cardiff employer: Wessex Garages Holdings Ltd
At Wessex Garages, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With competitive benefits including generous holiday allowances, pension contributions, and exclusive employee schemes, we prioritise the wellbeing and growth of our team members. Located in the vibrant regions of South Wales and the South West of England, we offer a unique opportunity to be part of a dedicated team that values knowledge, transparency, and trust, ensuring a rewarding career in the automotive retail industry.
Contact Details:
Wessex Garages Holdings Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Cardiff
✨Tip Number 1
Get to know the company! Research Wessex Garages and their values. When you walk into that interview, show us you understand what we stand for—Knowledge, Value, Transparency, and Trust. It’ll make you stand out!
✨Tip Number 2
Practice your customer interaction skills. As a Parts Advisor, you'll be engaging with customers daily. Role-play with a friend or family member to get comfortable handling enquiries and providing tailored recommendations.
✨Tip Number 3
Show off your motor parts experience! Be ready to discuss specific examples of how you've successfully managed stock or helped customers in previous roles. We love hearing about real-life situations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Wessex Garages.
We think you need these skills to ace Parts Advisor in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Parts Advisor role. Highlight your motor parts experience and any relevant skills that match what we're looking for, like time management and teamwork.
Show Your Enthusiasm:Let your personality shine through in your application! We love a friendly and enthusiastic approach, so don’t be shy about sharing why you’re excited about joining our team at Wessex Garages.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We appreciate a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Wessex Garages Holdings Ltd
✨Know Your Parts
Brush up on your motor parts knowledge before the interview. Familiarise yourself with the brands Wessex Garages represents, like Nissan and Hyundai, and be ready to discuss common parts and their functions. This shows you're genuinely interested and prepared.
✨Customer Engagement Skills
Since the role involves engaging with customers, think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled enquiries or resolved issues, as this will demonstrate your ability to connect with customers effectively.
✨Team Player Mindset
Wessex Garages values teamwork, so come prepared to discuss how you've collaborated with others in previous roles. Share specific instances where you supported your team or contributed to a positive work environment, highlighting your collaborative attitude.
✨Stay Calm Under Pressure
The job can be fast-paced, so think of situations where you successfully managed stress or tight deadlines. Be ready to explain how you prioritised tasks and maintained focus, showcasing your time management skills and ability to thrive in a busy environment.
