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- Tasks: Provide top-notch reception service and manage appointments for our equine clients.
- Company: Join a friendly team at Wessex Equine in beautiful Wiltshire.
- Benefits: Enjoy competitive pay, holidays, discounts, and flexible benefits tailored to you.
- Why this job: Be part of a dynamic environment where your skills make a real difference.
- Qualifications: Strong customer service skills and basic IT knowledge; equine experience is a plus.
- Other info: Training provided, with great opportunities for career growth in the equine sector.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking to recruit a full-time Office Administrator to join our friendly team based at Wessex Equine in Wiltshire.
Location: Wiltshire
Contract: Permanent
Hours: 40 hours per week
Shift Pattern: Monday to Friday between 8am-5pm
We are looking for a team player who is able to provide a professional and efficient reception service to clients, ensuring a high standard of both customer service and all relevant administration duties.
Key Responsibilities:
- Responding to all incoming communication - on the phone, in person or via email
- Managing vets' diaries, booking appointments, taking payments and dealing with general queries
- Other varied admin tasks as required
The successful candidate will have strong customer service skills and be able to manage and prioritise multiple tasks. Equine knowledge and general IT skills are essential. Previous Equine Veterinary reception experience is desirable but not essential as training will be provided.
We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority.
Please do not delay in submitting your application for this role. With some roles that are urgent or receiving high volume of applicants, we may interview and conclude the process prior to the closing date of the advertisement. Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
To apply for this position, please click 'Apply Now'.
Equine Office Administrator employer: Wessex Equine
Contact Detail:
Wessex Equine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equine Office Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wessex Equine. Understanding their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills and how you can manage multiple tasks.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Equine Office Administrator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Equine Office Administrator role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and any equine knowledge you might have.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just click 'Apply Now' and follow the prompts!
How to prepare for a job interview at Wessex Equine
✨Know Your Equine Stuff
Brush up on your equine knowledge before the interview. Even if you don't have direct experience, showing that you understand basic equine terms and concepts can really impress the interviewers. It shows you're genuinely interested in the role and the industry.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you managed difficult clients or multitasked effectively. This will demonstrate your ability to handle the reception duties and client interactions they’re looking for.
✨Practice Your Communication Skills
Since you'll be dealing with clients face-to-face, over the phone, and via email, practice clear and professional communication. You might want to do a mock interview with a friend or family member to get comfortable articulating your thoughts.
✨Be Ready to Discuss Admin Tasks
Familiarise yourself with common administrative tasks like managing diaries and booking appointments. Be prepared to discuss how you would prioritise these tasks and any relevant IT skills you possess. Showing that you can handle the admin side of things will give you an edge.