At a Glance
- Tasks: Welcome customers, assist with donations, operate the till, and keep the shop tidy.
- Company: Wessex Cancer Support, a charity making a real difference in local communities.
- Benefits: Gain new skills, meet new friends, and enjoy tea and biscuits while volunteering.
- Why this job: Make a positive impact while supporting a vital cause and having fun.
- Qualifications: No experience needed; just bring your friendly attitude and willingness to help.
- Other info: Flexible volunteering hours with training and support provided.
Overview
Our charity shops are a lifeline for Wessex Cancer Support, providing vital funds that help us continue our work supporting people affected by cancer. Every item donated and every purchase directly contributes to services that make a real difference in our local communities. Our shops also create friendly spaces where volunteers and customers come together, building connections while supporting a cause that matters.
We’re on the hunt for friendly faces to help in our shops, serving customers, pricing stock, keeping things tidy and ringing items through the till. You’ll chat with customers, promote Gift Aid, Wessex Lottery and help keep our shelves looking fabulous.
A few hours of your time gives you an opportunity to make new friends, gain new skills and have a big impact at the same time. We’re always stocked up with tea and biscuits.
We will provide you with training and support throughout your time with us, and offer flexibility so that you can volunteer as much or little time as you would like.
Role description
As a Shop Assistant Volunteer, you’ll be involved in a variety of tasks, including:
- Welcoming and assisting customers: greet shoppers, help them find what they’re looking for and make sure every customer feels valued. You’ll also help with receiving donations from members of the public and show appreciation for their generosity.
- Operating the till: processing sales, handling till operations and promoting Gift Aid and Wessex Lottery where appropriate.
- Sorting, pricing and displaying donated goods.
- Maintaining shop cleanliness and tidiness.
Personal attributes
You don’t need retail experience to volunteer with us; we’ll provide training and support. What matters most are the personal qualities you bring to the role. We’re looking for people who have:
- Being approachable, polite and ready to help ensures every visitor feels welcome and supported.
- Teamwork
- Attention to detail
- Adaptability
Volunteering in our shop is a chance to meet new people, develop skills, and make a real difference, all while having fun and supporting a good cause.
Where we need Shop Assistant Volunteers
There may be opportunities to volunteer in any of our shops, located in the following locations:
- Hythe, Southampton
- Freshwater, Isle of Wight
- Portchester, Fareham
- Westbourne, Bournemouth
Apply now to become a Shop Assistant Volunteer
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Shop Assistant Volunteers employer: Wessex Cancer Trust
Contact Detail:
Wessex Cancer Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant Volunteers
✨Tip Number 1
Get to know the charity and its mission! Before you step into the shop, take a moment to understand what Wessex Cancer Support is all about. This will help you connect with customers and share the cause passionately.
✨Tip Number 2
Be yourself and show your personality! When chatting with customers, let your friendly side shine through. A warm smile and genuine conversation can make a huge difference in creating a welcoming atmosphere.
✨Tip Number 3
Don’t hesitate to ask questions! If you’re unsure about something, whether it’s how to operate the till or where to find certain items, just ask your fellow volunteers or staff. We’re all here to support each other!
✨Tip Number 4
Make the most of your time! Whether you can volunteer for a few hours or a whole day, every bit counts. Embrace the opportunity to learn new skills and meet new people while making a positive impact in the community.
We think you need these skills to ace Shop Assistant Volunteers
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and your passion for our cause.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and qualities match what we’re looking for. Mention any relevant experiences, even if they’re not from retail – it’s all about the attitude!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, and avoid jargon. This helps us understand your message quickly and easily, making it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wessex Cancer Trust
✨Know the Cause
Before your interview, take some time to understand Wessex Cancer Support and the impact of their charity shops. Being able to discuss how your role as a Shop Assistant Volunteer contributes to their mission will show your genuine interest and commitment.
✨Show Your Friendly Side
Since the role requires you to be approachable and polite, practice your warm greetings and friendly conversation skills. Think of examples where you've made someone feel welcome or helped a customer in the past, even if it wasn't in a retail setting.
✨Highlight Teamwork Skills
Prepare to discuss your experiences working in teams. Whether it's in school, previous volunteering, or any group activities, share specific instances where you collaborated effectively with others to achieve a common goal.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, what a typical day looks like, or how volunteers can make a difference. This shows your enthusiasm and eagerness to get involved.