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- Tasks: Own and improve core technology systems for our GI division while supporting users.
- Company: Join Wesleyan Financial Services, a leader in financial solutions with a collaborative culture.
- Benefits: Enjoy a competitive salary, annual bonus, 28 days holiday, and flexible hybrid working.
- Other info: Great career growth opportunities and a chance to give back through volunteering.
- Why this job: Make a real impact by enhancing systems that support our customers and colleagues.
- Qualifications: Experience in GI broking and strong IT skills, especially with CDL and SQL.
The predicted salary is between 35000 - 35000 £ per year.
Salary: Up to £35,000, based on skills and experience
Contract Type: Permanent – 35 hours a week
Location: Hybrid working (office based in Birmingham) – typically 2 days in the office per week
Closing Date: 8th May 2026
The purpose of this role is to take full ownership of the core technology and software systems for our GI division; CDL, Acturis and Millstream while also representing GI in the development of the Group CRM systems and Data functions. You’ll play a key part in helping us be a Lifelong Partner to the customers we serve. You will be solely responsible for the performance, stability, and continuous improvement of the GI systems. This involves ensuring systems are aligned to business needs, effectively providing a great experience for our GI colleagues and customers. You’ll also provide business support from a number of analytical tools, including PowerBI and Dynamics.
Your Impact
- Co‑manage the day-to-day relationship between Wesleyan and the IT system suppliers (CDL and Acturis), ensuring service levels are consistently met.
- Be the first point of contact for all GI products in respect of system issues and provide daily support to users for example password reset, user setups and system outage.
- Keep on top of all overnight backups and routines daily to ensure the continuous availability of business systems and data.
- Proactively identify and implement smarter, more efficient ways to use our systems and processes to support business growth, while working closely with the GI team to develop their skills and improve how they use these systems.
- Consult with software suppliers (CDL and Acturis) to resolve technical issues to ensure continued service delivery.
- Manage the system development of GI Communications – Ensure GI is using the latest system upgrade required for CDL.
What You’ll Bring
- Experience within GI broking.
- Experience working with the current main GI operating system (Cheshire Data – CDL and Acturis) in respect of system development/MI reports.
- Excellent IT Skills including CDL, MS Office packages i.e. Access, Excel, and Word.
- SQL Experience – For CDL Development.
- Desirable: Project management experience & ACII (Associate of Chartered Insurance Institute) or working towards.
Benefits That Work for You
- Annual bonus to recognise your contribution.
- 28 days holiday (plus a culture day!) – rising to 30 days with service.
- Flexible hybrid working for better work‑life balance.
- Company pension scheme – matched plus 2% (up to 10%).
- Free secure underground Birmingham city centre parking (subject to availability, weekend use included).
- Salary sacrifice schemes that help you provide the things that matter – to include PMI, Electric Vehicle Leasing and cashback on everyday essentials.
- Enhanced family leave and two volunteering days to give back to causes you care about.
What to Know Before Applying
- Right to Work: We’re unable to provide VISA sponsorship, so you’ll need the legal right to live and work in the UK.
- Regulatory Requirements: As a financial services organisation, we adopt the highest standards. This role is subject to regulatory checks, including criminal record and credit checks, and ongoing assessments under the SMCR Framework.
Systems Administator in Birmingham employer: Wesleyan
Contact Detail:
Wesleyan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wesleyan Financial Services on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CDL and Acturis. We want to show that we’re not just familiar with the systems but can also bring fresh ideas for improvement.
✨Tip Number 3
Practice common interview questions, especially those related to system management and user support. We should be ready to share specific examples of how we've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Systems Administator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Administrator role. Highlight your experience with CDL, Acturis, and any relevant IT skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can make a difference at Wesleyan. Keep it concise but impactful – we love a good story!
Show Off Your Skills: Don’t hold back on showcasing your technical skills, especially with SQL and PowerBI. We’re keen to see how you’ve used these tools in past roles to drive improvements and support business growth.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wesleyan
✨Know Your Systems
Make sure you brush up on your knowledge of CDL, Acturis, and Millstream. Be ready to discuss how you've used these systems in the past and any challenges you've faced. This will show that you're not just familiar with the tools but also understand their impact on business operations.
✨Showcase Your Analytical Skills
Since you'll be working with analytical tools like PowerBI and Dynamics, prepare to talk about your experience with data analysis. Bring examples of how you've used data to drive decisions or improve processes. This will highlight your ability to support the GI team effectively.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've resolved technical issues or improved system performance. Think of examples that showcase your proactive approach to identifying problems and implementing solutions, as this is crucial for the role.
✨Understand the Business Needs
Familiarise yourself with Wesleyan Financial Services and their GI division. Understand their goals and how the systems you manage can help achieve them. This will allow you to align your answers with their business objectives during the interview.