Wesleyan is seeking a Customer Outcomes Analyst to test end-to-end journeys, identify harm risks, and support remediation within a hybrid model (Birmingham or Oswestry office). The role focuses on fair, compliant outcomes across products and services, with strong data analysis and problem-solving required.
Key responsibilities include root-cause analysis, collaboration with stakeholders, and governance reporting.
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Hybrid Customer Outcomes Analyst (18‑Month Contract) in Birmingham employer: Wesleyan
Wesleyan is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a meaningful impact in their field. With a strong commitment to employee growth and development, our hybrid working model allows for flexibility while maintaining a supportive environment in our Birmingham office. Join us to be part of a team that values integrity and empowers you to shape the future of capital management.
