Wesleyan Group in the UK is recruiting for a role focused on delivering customer outcomes testing across end-to-end journeys to ensure fair, compliant results. This hybrid position requires collaboration across business units and strong analytical capability.
You will analyse journeys, identify risks, support remediation actions, and deliver evidence-based insights to stakeholders. The role offers a fixed-term 18-month contract with hybrid working (2 days in the office per week) in Birmingham or
#J-18808-Ljbffr
Customer Outcomes & Journey Analyst in Birmingham employer: Wesleyan Group
Wesleyan is an exceptional employer that prioritises the well-being and development of its employees while making a meaningful impact on vulnerable customers. With a strong focus on collaboration, innovation, and integrity, Wesleyan offers a flexible hybrid working model, competitive benefits including an annual bonus, generous holiday allowance, and opportunities for personal growth in a supportive and diverse culture. Located in Birmingham, employees enjoy the convenience of secure city centre parking and a commitment to work-life balance, making it an ideal place to thrive both professionally and personally.
