At a Glance
- Tasks: Analyse customer journeys and deliver impactful testing to enhance processes.
- Company: Wesleyan, a forward-thinking company focused on customer outcomes.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a specialist team dedicated to governance and continuous improvement.
- Why this job: Make a real difference by improving customer experiences and driving positive change.
- Qualifications: Strong analytical skills and experience in testing and remediation.
The predicted salary is between 44055 - 53845 £ per year.
Wesleyan is seeking a skilled professional to deliver customer outcomes testing across product journeys and regulatory standards.
You will analyse complex journeys to identify risk, design remediation, and provide actionable insights to improve processes.
In this hybrid UK role, you will work within a small, specialist team on testing and remediation activities, contributing to ongoing improvements and governance across the customer journey landscape.
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Customer Outcomes Analyst - Hybrid, Impactful Testing in Birmingham employer: Wesleyan Group
Wesleyan is an excellent employer that fosters a collaborative and innovative work culture, where your contributions directly impact customer experiences. With a focus on employee growth, we offer continuous learning opportunities and support for professional development, all within a hybrid working environment that promotes work-life balance. Join us in making meaningful improvements in customer outcomes while being part of a dedicated team that values your insights and expertise.
