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- Tasks: Lead a team of planners to deliver effective solutions for waste-water and drainage issues.
- Company: Join the UK's largest independent specialist infrastructure delivery partner with a friendly culture.
- Benefits: Enjoy health cash plans, auto enrolment pension, and personal learning opportunities.
- Other info: Dynamic role with opportunities for growth and development in a thriving company.
- Why this job: Make a real impact on essential services while developing your career in a supportive environment.
- Qualifications: Customer-focused mindset and experience in planning or management roles.
The predicted salary is between 40000 - 50000 £ per year.
At Lanes Group, nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations.
About the role
Due to continued growth and development, we are now looking for customer-focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.
- Functional management of a team of planners within the planned maintenance department.
- To be the first escalation for any planning issues with planned maintenance jobs.
- To oversee the planning of all planned maintenance crews to ensure work is planned to the expected standard to deliver the required completion rates.
- To work in conjunction with the Planning Manager to ensure maximum productivity on the planning desk.
- To help build planning processes to ensure the smooth running of the different programmes of work.
- To work closely with the Technical Specialists and Thames Water to ensure that all legacy jobs are planned and completed within their target months.
- To shadow the Planning Manager when and if required, i.e., cover for annual leave and meetings.
- To liaise with the Field Management teams regarding engineers' performance and productivity.
- To lead the training of new starters within the planning team.
- Responsible for the day-to-day running of planned maintenance work and the first point of call to the planning team for any technical questions or support.
- Any other reasonable ad-hoc tasks, duties or projects as requested by management.
Our values and your contribution to the company
By embedding our company's core values and purpose into each role, it ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’. Each role and value has an alignment to set proficiency levels and expectations, linked to our core values of Leading, Agile, Nurturing, Engaging and Safe.
Service Planning Manager employer: weServed
Contact Detail:
weServed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Planning Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Lanes Group. You never know who might give you a heads-up about an opportunity or even refer you directly!
✨Tip Number 2
Prepare for those interviews! Research Lanes Group’s values and think about how your experience aligns with their mission of ‘improving today for a better tomorrow’. Be ready to share specific examples that showcase your skills in planning and team management.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with interviewers, let your passion for the role shine through. Talk about why you’re excited about working in the Utility Division and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Lanes Group.
We think you need these skills to ace Service Planning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Planning Manager role. Highlight your experience in planning and management, and don’t forget to showcase any relevant achievements that align with our values of Leading and Agile.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can contribute to improving today for a better tomorrow. Keep it engaging and personal!
Showcase Your Teamwork Skills: Since this role involves managing a team, make sure to highlight your teamwork and leadership experiences. We love seeing examples of how you've nurtured others and engaged with your colleagues in past roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at weServed
✨Know the Company Inside Out
Before your interview, make sure you research Lanes Group thoroughly. Understand their values, mission, and recent projects, especially in the Utility Division. This will not only show your interest but also help you align your answers with their core values.
✨Demonstrate Your Planning Skills
As a Service Planning Manager, you'll need to showcase your ability to manage teams and plan effectively. Prepare examples from your past experiences where you've successfully led a team or improved planning processes. Be ready to discuss how you can apply these skills to ensure maximum productivity at Lanes Group.
✨Prepare for Technical Questions
Since the role involves liaising with Technical Specialists, brush up on relevant technical knowledge related to waste-water networks and drainage problems. Anticipate questions that may test your understanding of these areas and be prepared to discuss how you would approach planning and problem-solving.
✨Showcase Your Leadership Style
You'll be responsible for training new starters and managing a team of planners. Think about your leadership style and how it aligns with Lanes Group's values of Leading and Nurturing. Be ready to share specific examples of how you've motivated and developed team members in the past.