At a Glance
- Tasks: Lead a 24/7 operations team ensuring satellite communications systems run smoothly.
- Company: Join a values-led organisation committed to inclusivity and innovation.
- Benefits: Enjoy generous holidays, flexible working, and a matched pension scheme.
- Other info: Dynamic work environment with excellent career growth and support for volunteering.
- Why this job: Make a real impact in military communications while developing your skills.
- Qualifications: HNC in Electrical Engineering or relevant experience; CompTIA Network+ preferred.
The predicted salary is between 35000 - 45000 € per year.
Location: Oakhanger, Hampshire
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Overview
You’ll be responsible for ensuring the reliability, safety and performance of essential military satellite communications systems, overseeing a 24/7 operations team and coordinating technical responses to maintain operational integrity.
Responsibilities
- Co‑ordinate all problem reporting activities and the execution of 1st and 2nd line rectification tasks in support of Network Operations.
- Monitor and control communications systems, always ensuring operational integrity.
- Report, diagnose, troubleshoot and resolve system alarms and anomalies.
- Work closely with other stakeholders and operational support teams to ensure delivery of satellite services and follow safe working in line with site Health and Safety and Radiation policies.
- Support the Satellite Ground Station 24/7 operational team, ensuring effective resourcing, performance management and adherence to operational standards.
Essential Experience
- Systems engineering experience within the network environment.
- Proven experience maintaining and fault diagnosing equipment used in satellite communications, including control and monitoring systems.
- Experience of working to safety procedures.
- Proficient in working with Microsoft Office software.
- Good organisational skills, ability to prioritise workloads, with a sense of autonomy.
Qualifications
- HNC or above in Electrical and Electronic Engineering or relevant evidence of experience.
- CompTIA Network + or relevant experience.
Security Clearance
The successful candidate must be able to achieve and maintain a Security Check (SC) security clearance for this role. Sole UK only.
Benefits
- Generous holiday allowance.
- Matched contribution pension scheme, with life assurance.
- Access to a Digital GP, annual health check and nutritional consultations through Aviva DigiCare+.
- Employee share scheme.
- Employee shopping savings portal.
- Payment of professional fees.
- Reservists in the armed forces receive 10 days special paid leave.
- Holiday trading, allowing you to buy or sell annual leave.
- One paid volunteering day each year.
- Flexible working options, supporting work‑life balance while meeting business needs.
- A dynamic working environment within a values‑led organisation.
Equal Opportunity
We are a disability‑confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.
Closing date 03/06/26
Operations Support Supervisor employer: weServed
As an Operations Support Supervisor at our Oakhanger location, you will join a dynamic and values-led organisation that prioritises employee well-being and professional growth. We offer a competitive salary alongside generous benefits, including a matched contribution pension scheme, flexible working options, and opportunities for volunteering, all within a supportive environment that champions inclusivity and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Supervisor
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice common interview questions and scenarios related to operations support. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Support Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Support Supervisor role. Highlight your systems engineering experience and any relevant qualifications, like your HNC in Electrical and Electronic Engineering. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about satellite communications and how your experience aligns with our needs. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've diagnosed and resolved technical issues in the past. We’re all about operational integrity, so showing us your troubleshooting prowess will definitely catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at weServed
✨Know Your Systems
Make sure you brush up on your systems engineering knowledge, especially in the context of satellite communications. Be ready to discuss specific equipment you've worked with and how you've diagnosed faults in the past.
✨Safety First
Since safety procedures are crucial in this role, be prepared to talk about your experience adhering to health and safety regulations. Share examples of how you've ensured operational integrity in previous positions.
✨Showcase Your Teamwork
This job involves working closely with various stakeholders, so highlight your teamwork skills. Think of instances where you've collaborated effectively with others to solve problems or improve processes.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you prioritise workloads and manage time effectively. Mention any tools or methods you use to stay on top of tasks, especially in a 24/7 operational environment.
