Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Pick, pack, and dispatch orders while assisting customers at our busy trade counter.
- Company: Join a friendly, family-run business in Maidstone with a supportive team.
- Benefits: Gain hands-on experience, training opportunities, and a dynamic work environment.
- Why this job: Be part of a small team where your contributions truly matter and make a difference.
- Qualifications: Good customer service skills and a willingness to learn are essential.
- Other info: Enjoy a varied role with opportunities for growth and development.
The predicted salary is between 20000 - 28000 £ per year.
About the Role
We are a small, family-run business based in Maidstone, Kent, operating an online retail website with all orders fulfilled from our own warehouse. We also have a busy trade counter, supporting both retail customers and our in-house field engineers who work on domestic and commercial installations. This is a varied, hands-on role that combines warehouse duties, customer service, and stock control.
Key Responsibilities
- Picking, packing, and dispatching orders from our Maidstone warehouse
- Assisting customers at the trade counter during their visits
- Supporting field engineers with parts and materials
- Operating a forklift (training can be provided if required)
- Using basic computer systems to assist with tasks such as monthly stock takes and inventory control
- Maintaining a safe, tidy, and well-organised warehouse environment
Skills & Requirements
- Good customer service skills and a helpful attitude
- Willingness to learn forklift operation (licence not essential)
- Basic computer skills
- Reliable, organised, and able to work as part of a small team
- Physically capable of warehouse duties
Warehouse & Trade counter operative in Maidstone employer: weServed
Contact Detail:
weServed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse & Trade counter operative in Maidstone
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on the family-run vibe and what they value. It’ll help you connect with them and show you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves assisting customers at the trade counter, think of scenarios where you can showcase your helpful attitude. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show your willingness to learn! If you’re not already forklift certified, don’t sweat it. Let them know you’re eager to pick up new skills and that you’re ready to tackle any training they offer.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your interest in joining our awesome team.
We think you need these skills to ace Warehouse & Trade counter operative in Maidstone
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of character, so don’t be afraid to express why you’re excited about the role and how you can contribute to our family-run business.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience. Focus on any previous warehouse or customer service roles you've had, and mention specific skills that match what we’re looking for, like stock control or teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the skills and experiences that make you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at weServed
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Warehouse & Trade Counter Operative. Familiarise yourself with tasks like picking, packing, and dispatching orders, as well as assisting customers at the trade counter. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your helpful attitude and ability to work well under pressure.
✨Be Ready to Talk Teamwork
Working in a small team is crucial for this position, so come equipped with examples of how you've successfully collaborated with others in the past. Highlight your reliability and organisation skills, and how they contribute to a positive team environment. This will reassure them that you can fit right in!
✨Express Your Willingness to Learn
If you don’t have a forklift licence yet, don’t sweat it! Emphasise your eagerness to learn and adapt. Mention any relevant training or skills you've picked up in the past, and express your enthusiasm for gaining new skills, especially when it comes to operating machinery or using computer systems.
