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- Tasks: Join our team to tackle drainage issues and deliver top-notch customer service.
- Company: Lanes Group, the UK's largest independent infrastructure delivery partner.
- Benefits: Competitive salary, 21 days holiday, health cash plan, and a friendly work environment.
- Other info: Flexible hours with opportunities for career progression in a supportive workplace.
- Why this job: Work outdoors, gain skills, and make a real impact in your community.
- Qualifications: HGV Class 2 licence required; training provided for all levels of experience.
The predicted salary is between 42500 - 57500 £ per year.
At Lanes Group, nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner with a turnover in excess of £530 million. Our services cover the majority of the FTSE 100 & 250 respectively.
In this critical role, you will ensure our organisation is known for being the best in everything we do, leaving a legacy of absolute quality and compliance, and keeping our promises at all times. We operate 24/7, and as such, you are required to work flexible hours, weekends, and participate in an on-call rota. Full training, PPE, and use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation.
About the Role
Due to continued growth and development, we are looking for customer-focused people to join us in our Utility Division, working on our Thames Water contract service to deliver effective solutions to waste-water network and drainage problems:
- Travelling to residential sites via a HGV in a two-person team, around the region, powering a high-pressure water jet for restoration.
- Clean, clear and maintain drainage systems.
- Record each job report correctly on the specialist equipment provided.
- Run diagnostics and repairs on drains.
- Deliver good customer service.
- Maintain good health and safety practices while carrying out works.
- Ensure vehicle stock is full and replenished.
- Comply with health and safety responsibilities, i.e. PPE / safe site setups protecting Lanes Group employees, the public and other road users.
- Utilise VISTEC and Salesforce platforms.
- Operate JHL specification vacuum tankers and associated equipment.
- Safely access vehicle cabs, sites and offices using correct procedures.
- Manipulate flexible pipework in a safe manner utilising correct manual handling techniques.
- Work unsupervised in all weather conditions, wearing correct PPE or utilising the lone worker system.
- Dynamically risk assess site access and working conditions depending on specific circumstances on arrival.
- Liaise with the client regarding process and any updates.
- Provide support to your colleagues.
- Conduct thorough inspections of tools, equipment and plant before and after use.
- Report any defects or malfunctions.
- Carry out risk assessments and have a mature approach to risk perception.
- Be aware of all Lanes Group policies and your responsibilities towards them.
- Any other reasonable ad-hoc tasks, duties or projects as requested by management.
If you enjoy working outdoors and delivering only the best in customer service, where no two days are the same, and want to join a growing company that values you and your ability, then we are the right Company for you. What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
About You
The ideal candidate will be hard-working and respectful and comply with health and safety standards. Experience in the use of High Pressure Jetting equipment is useful but not essential. Other drainage qualifications (e.g. NRSWA and Confined Spaces) are an advantage. You must have a minimum of a HGV Class 2 licence, completed the CPC, and have an up-to-date Digi tachograph card.
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
HGV Class 2 Drainage Engineer (Nights) in Kidlington employer: weServed
Contact Detail:
weServed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Drainage Engineer (Nights) in Kidlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lanes Group. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills and experiences align with the role of HGV Class 2 Drainage Engineer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role involves liaising with clients, be ready to share examples of how you've delivered excellent customer service in the past. It’s all about demonstrating that you can keep customers happy while getting the job done.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you're engaged and keen to learn more about the role and the company. Plus, it gives you a chance to see if Lanes Group is the right fit for you!
We think you need these skills to ace HGV Class 2 Drainage Engineer (Nights) in Kidlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HGV Class 2 Drainage Engineer role. Highlight any relevant experience, especially in drainage or customer service, and don’t forget to mention your HGV Class 2 licence and CPC completion!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you align with our values at Lanes Group. Share specific examples of how you've delivered excellent customer service or worked safely in challenging conditions.
Showcase Your Skills: We want to see your skills in action! If you have experience with high-pressure jetting equipment or other relevant qualifications, make sure to include them. Even if you don’t have all the experience, highlight your willingness to learn and adapt.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Lanes Group!
How to prepare for a job interview at weServed
✨Know Your Stuff
Make sure you understand the role of an HGV Class 2 Drainage Engineer. Familiarise yourself with the equipment you'll be using, like high-pressure jetting tools and vacuum tankers. Brush up on health and safety practices, as this is crucial for the job.
✨Show Your Customer Service Skills
Since this role involves liaising with clients, be prepared to discuss your approach to customer service. Think of examples where you've gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Flexibility
The job requires working nights and being part of an on-call rota. Be ready to talk about your availability and willingness to adapt to different working hours. Highlight any previous experience in similar roles that required flexibility.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with, the training provided, or how success is measured in the role. It shows you're genuinely interested in the position and the company.