At a Glance
- Tasks: Support IT systems, troubleshoot issues, and ensure secure data transfers.
- Company: Join Babcock, a leader in creating a safe and secure world.
- Benefits: Generous holiday, pension scheme, health support, and professional development.
- Other info: Flexible working options and a commitment to inclusivity.
- Why this job: Make a real impact on national security while growing your tech skills.
- Qualifications: Experience with Windows IT systems and strong problem-solving skills.
The predicted salary is between 33900 - 42400 £ per year.
Location: Stoke Gifford, Bristol + Hybrid Working Arrangements
Compensation: £33,900 – £42,400 + Benefits
Role Type: Full time / Permanent
Play a Key Role in Keeping Critical Data Moving
At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an IT Support Analyst at our Babcock Technology Centre site.
The role
As an IT Support Analyst, you’ll have a fantastic opportunity to grow your technical capability, develop a specialist skillset within a highly regulated environment, and gain exposure to complex IT systems that support some of the UK’s most important programmes. You’ll be supported to build confidence, deepen your expertise and progress your career within a team committed to innovation and digital excellence.
Day‑to‑day, you’ll work at the heart of our Digital Solutions team, ensuring that essential information moves accurately, safely and on time between IT systems, a core function that helps protect national security, enable operational readiness, and maintain the reliability of our digital infrastructure.
- Carry out electronic data transfers, including importing, exporting and moving files between IT systems and applications.
- Troubleshoot issues, resolve data transfer errors and support the smooth running of file workflows.
- Ensure all file transfer processes meet security requirements, including verification and anti‑virus scanning.
- Meet Service Level Agreements (SLAs) by ensuring timely and accurate file movement.
- Maintain documentation, policies and procedures to support consistent and compliant operations.
- Undertake general IT support duties including supporting backups, patching, updates, and maintaining our hosted services and applications across our hosting platforms.
This role is full time, 35 hours per week is based on site at Babcock Technology Centre.
Essential experience for the IT Support Analyst
- Experience supporting Windows‑based IT servers and client systems.
- Experience carrying out IT administrative tasks such as file transfers, anti‑virus scans and audits.
- Knowledge of Microsoft SharePoint (highly desirable).
- Experience using core IT applications and services including the Microsoft Office suite.
- Strong analytical, problem‑solving and customer service skills, with the ability to work effectively in a team environment.
Qualifications for the IT Support Analyst
- Experience using IT systems with strong attention to detail.
- Additional IT training, certifications or practical experience supporting IT operations - Desirable.
Security Clearance
The successful candidate must be a sole UK National who is able to achieve and maintain Naval Nuclear Propulsion Information security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.
What we offer
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10‑days special paid leave
- Holiday Trading allows employees to buy additional leave or sell up to one working week of annual leave.
- Be Kind Day enables employees to take one working day of paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
- Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.
We are a disability confident committed employer. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’.
IT Support Analyst in Bristol employer: weServed
At Babcock, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters innovation and professional growth. As an IT Support Analyst at our Stoke Gifford Technology Centre, you'll benefit from generous holiday allowances, a matched pension scheme, and access to health and wellness resources, all while contributing to critical national security projects. Our commitment to inclusivity and flexible working arrangements ensures that every employee can thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst in Bristol
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what weServed values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges weServed might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at weServed!
✨Direct Apply to weServed
Let's not forget to apply directly through the weServed website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Analyst in Bristol
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at weServed.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at weServed. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at weServed
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
