At a Glance
- Tasks: Manage complex employee relations and support HR initiatives for a thriving workplace.
- Company: Join Wescot Credit Services, a vibrant contact centre with a focus on well-being.
- Benefits: Enjoy a hybrid work model, team events, and a supportive culture.
- Other info: Exciting opportunities for personal growth and community engagement.
- Why this job: Be a trusted advisor and drive impactful change in a dynamic environment.
- Qualifications: Significant HR experience and strong employee relations expertise required.
The predicted salary is between 42728 - 52223 £ per year.
Location: Hull (Hybrid, 2-3 days office-based)Hours: 35 hours per week Reporting to: Senior HR Business Partner The Senior HR Advisor role combines strategic HR partnering with hands-on employee relations support.
The successful candidate will act as a trusted advisor to business leaders, driving people initiatives, supporting organisational change, and leading on complex employee relations matters.
Key Responsibilities Employee Relations & HR Advisory Manage complex employee relations cases from start to resolution.
Coach and support HR Advisors on sensitive ER matters.
Advise managers on disciplinary, grievance, capability, whistleblowing and tribunal-related issues.
Identify root causes and implement sustainable solutions.
Business Partnering Build strong relationships with stakeholders across the business.
Support organisational change projects Drive performance management, succession planning, talent reviews and recognition initiatives.
Culture, Engagement & Inclusion Support engagement survey action planning.
Promote Diversity, Equity & Inclusion initiatives.
Encourage wellbeing programmes and colleague engagement activities.
Essential Experience Significant HR generalist experience.
Strong employee relations expertise.
Experience supporting organisational change programmes.
Ability to influence and challenge senior stakeholders.
Commercially focused HR decision-making.
About us: Wescot Credit Services is a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.
Our team here at Wescot Credit Services have done some amazing initiatives this year all in aid of improving our well-being.
We understand the importance of feeling valued and taking time away from our every day-to-day role to feel our best.
Some of our events included a Summer Party, Christmas Party, team events and outings, alongside lots of fun in our vibrant Telford office.
We are also passionate about supporting our local community.
If this sounds like a company that you would like to be part of, to deliver our mission for 2026 and beyond, please apply and start your next chapter with us!**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check.
Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK. #J-18808-Ljbffr
Senior HR Advisor employer: Wescot Credit Services Ltd
Wescot Credit Services Limited is an exceptional employer that prioritises employee growth and development, particularly for the Data Services Team Lead role. With a strong focus on diversity and inclusion, we foster a collaborative work culture where innovative ideas are encouraged, and employees can thrive through various benefits such as a discretionary annual bonus, health cover, and access to professional development resources. Located in a dynamic environment, our team members enjoy opportunities to lead complex projects while contributing to meaningful solutions in the data services sector.
Contact Details:
Wescot Credit Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior HR Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Wescot Credit Services Ltd!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Wescot Credit Services Ltd.
We think you need these skills to ace Senior HR Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Wescot Credit Services Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Wescot Credit Services Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Wescot Credit Services Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Wescot Credit Services Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Wescot Credit Services Ltd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Wescot Credit Services Ltd.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Wescot Credit Services Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Wescot Credit Services Ltd and how you would contribute to adapting HR strategies.
