At a Glance
- Tasks: Lead and inspire the inside sales team to achieve sales goals and enhance customer satisfaction.
- Company: Join a dynamic company that values teamwork and innovation in sales.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Flexible work culture with opportunities for professional development.
- Why this job: Make a real impact by driving sales strategies and mentoring a passionate team.
- Qualifications: 5+ years of inside sales experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
As the Supervisor – Inside Sales, you will assist branch management in the formulation of sales strategies and execute plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality, while maintaining positive employee morale and servicing a customer base efficiently.
Responsibilities
- Provides immediate supervision of inside sales and counter personnel.
- Coaches and mentors inside and counter staff on order entry, quotations, margin enhancement, problem solving, and communication etiquette.
- Takes leadership and direction from branch management and communicates to employees.
- Assists with team workload distribution.
- Verifies attendance records, provides input on hiring matters, assists with performance appraisals, takes direction on training and development of staff, and assists with disciplinary actions.
- Analyzes trends and provides input on branch action plans to correct issues, improve service, and optimize productivity.
- Serves as liaison with suppliers for return authorizations.
- Directs credit management in extension of credit and collection of accounts receivable claims and deductions.
- Provides and organizes product training for team and vendors.
Qualifications
- High School Degree or equivalent required; Bachelor's Degree preferred.
- 5+ years required of inside sales experience.
- Knowledge of business and management principles, including strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
- Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
- Strong verbal, written, analytical, persuasion, and interpersonal skills.
- Excellent communication and computer skills.
- Effective time management.
- Demonstrate teamwork, leadership, and flexibility.
- 2 years preferred of sales supervision and department site P&L.
- 3 years of electrical experience preferred.
- Ability to travel 0% - 25%.
Supervisor - Inside Sales in Uxbridge employer: WESCO
Wesco is an excellent employer that fosters a dynamic work culture in Luton, UK, where collaboration and innovation thrive. Employees benefit from comprehensive training programs and clear pathways for career advancement, ensuring personal and professional growth. With a focus on maintaining strong client relationships and driving strategic initiatives, Wesco offers a rewarding environment for those looking to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Inside Sales in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Supervisor - Inside Sales role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its sales strategies. Show us that you understand their goals and how you can help achieve them. Tailor your answers to highlight your experience in coaching and mentoring sales teams.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Supervisor - Inside Sales in Uxbridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in inside sales and leadership. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Achievements:Don’t just list your duties; share specific achievements that demonstrate your ability to meet sales targets and improve team performance. Numbers speak volumes, so include metrics where possible!
Keep It Professional Yet Personal:While we love a friendly tone, remember to maintain professionalism in your writing. Let your personality shine through, but keep it relevant to the role and company culture.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position without any hiccups!
How to prepare for a job interview at WESCO
✨Know Your Sales Strategies
Before the interview, brush up on various sales strategies and how they can be applied in a supervisory role. Be ready to discuss specific examples of how you've successfully implemented these strategies in the past.
✨Showcase Leadership Skills
Prepare to talk about your experience in coaching and mentoring teams. Think of instances where you improved team performance or morale, and be ready to share those stories to demonstrate your leadership capabilities.
✨Understand Customer Service Principles
Familiarise yourself with customer service best practices, especially in relation to inside sales. Be prepared to discuss how you assess customer needs and ensure satisfaction, as this will be crucial for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills and ability to manage team dynamics. Practice articulating your thought process and decision-making strategies in response to potential challenges.
