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- Tasks: Engage with customers via phone and email to boost sales and enhance their buying experience.
- Company: Wesco is a leading global provider of distribution and logistics services, empowering teams worldwide.
- Benefits: Enjoy a supportive culture, comprehensive benefits, and opportunities for personal growth.
- Why this job: Join a dynamic team where your contributions matter and make a real impact on customer satisfaction.
- Qualifications: High school diploma required; sales experience preferred but not essential. Must be a team player.
- Other info: Entry-level position with potential for career advancement in a Fortune 500 company.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Wesco Warrington, England, United Kingdom
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Join to apply for the Associate Representative – Inside Sales role at Wesco
Wesco Warrington, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the Associate Representative – Inside Sales role at Wesco
Job Description
As an Associate Representative – Inside Sales, you willinteract with existing customers, primarily by phone and email, to increase sales of the Company\’s products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer\’s buying experience. You will collaborate with outside sales to ensure goals are being met.
Job Description
As an Associate Representative – Inside Sales, you willinteract with existing customers, primarily by phone and email, to increase sales of the Company\’s products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer\’s buying experience. You will collaborate with outside sales to ensure goals are being met.
Responsibilities
- Obtainordersthroughemailandtelephonecalls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
- Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
- With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
- Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
- Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
- Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
- Report industry trends, competitive pricing and customer feedback to management.
Qualifications
- High School Degree or Equivalent required; Bachelor’s degree preferred.
- Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
- Familiar with Microsoft Office, and ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Ability to work in a team environment
- Ability to communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Ability to act and solve routine or standard problems
- Ability to identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with supervision
- Ability to travel up to 25%
About The Team
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Business Development, and General Business
-
Industries
Wholesale
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Associate Representative - Inside Sales employer: WESCO
Contact Detail:
WESCO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Representative - Inside Sales
✨Tip Number 1
Familiarise yourself with Wesco's products and services. Understanding what you will be selling can help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since this role involves a lot of customer interaction, being able to convey information clearly and confidently is crucial.
✨Tip Number 3
Showcase your ability to work in a team environment. Prepare examples of how you've collaborated with others in previous roles, as teamwork is essential for achieving sales goals at Wesco.
✨Tip Number 4
Research industry trends and competitive pricing. Being knowledgeable about the market can help you provide valuable insights during discussions with potential customers and demonstrate your proactive approach.
We think you need these skills to ace Associate Representative - Inside Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you've interacted with customers, handled orders, or worked in a team environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Associate Representative role at Wesco. Mention specific skills that align with the job description, such as your ability to communicate clearly and your attention to detail.
Showcase Relevant Skills: Highlight your familiarity with Microsoft Office and any experience you have with sales administration. If you have examples of how you've successfully upsold products or improved customer satisfaction, include those.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at WESCO
✨Know the Product
Familiarise yourself with Wesco's products and services. Understanding what you will be selling can help you answer questions confidently and demonstrate your ability to up-sell effectively.
✨Practice Your Communication Skills
Since the role involves a lot of phone and email communication, practice clear and concise communication. You might want to do mock interviews or role-play scenarios to enhance your verbal and written skills.
✨Showcase Your Team Spirit
Wesco values teamwork, so be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well in a team can set you apart.
✨Prepare for Common Sales Questions
Anticipate questions related to sales techniques and customer service. Be ready to share your approach to handling objections and how you would create customer satisfaction through your interactions.
