Operations Manager in London

Operations Manager in London

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and enhance catering operations in schools, ensuring exceptional food experiences.
  • Company: Aspens Services, a leading contract caterer focused on school food.
  • Benefits: Competitive salary, private healthcare, enhanced parental leave, and your birthday off!
  • Why this job: Join a fast-growing company and make a real impact on young minds through food.
  • Qualifications: Experience in hospitality or contract catering, with strong leadership and communication skills.
  • Other info: Limitless career progression and comprehensive learning opportunities await you!

The predicted salary is between 36000 - 60000 Β£ per year.

Aspens Services is a market-leading contract caterer specialising in school food. We don’t just serve meals; we create fantastic food experiences that fuel young minds! By blending deep knowledge of the education sector with the latest high-street food trends, we encourage creativity and excitement in every kitchen. Our commitment to quality care for both clients and children has fueled rapid growth, and we are looking for passionate people like you to join our journey.

We are seeking a highly accomplished and results-driven Operations Manager to assume responsibility for a specific operational area within one of our busy regions, overseeing the comprehensive performance of our catering operations across a portfolio of Primary and Secondary school contracts. This pivotal role involves leading your team to deliver exceptional food operations while exceeding client expectations.

Core Responsibilities And Accountabilities:
  • Contract Management & Enhancement: Ensuring all contracted services are adhered to, efficiently delivered, and enhanced to surpass the expectations of clients, customers, and the company.
  • Financial Oversight & Control: Reviewing the performance and profitability of each contract, strictly controlling costs, without compromising service quality or delivery standards.
  • Culinary Standardisation: Upholding the highest food quality standards, ensuring menus and service delivery align with current high street trends and industry best practices.
  • Team Leadership & Development: Managing, supporting, and fostering the professional development, progress, and performance of line-reporting managers, maintaining high team engagement.
  • Business Growth Support: Collaborating with sales to support business retention and proactively assist in obtaining new business opportunities.
  • Compliance & Risk Management: Ensuring rigorous compliance with all relevant Health & Safety and Hygiene procedures across all sites.

We require a seasoned professional with current experience in the hospitality or contract catering sector, ideally in a similar multi-site management role. The successful candidate will possess:

  • Demonstrated ability to coach and develop teams, instilling a collective commitment to maintaining high service standards and professional conduct.
  • Excellent communication skills, capable of leading client meetings, effectively managing client expectations, and navigating complex challenges to achieve positive outcomes.
  • Being both service-focused and process-led, ensuring all operational standards, procedures, and systems are rigorously maintained.
  • Excellent computer skills, strong initiative, and a profound desire for continuous learning and professional achievement.

As one of the UK’s fastest-growing independent businesses, we place our people at the core of our success, offering limitless career progression.

Career Investment: We provide comprehensive learning and development programmes, offering the opportunity to gain professional qualifications with dedicated support.
Total Rewards Package: Alongside a competitive salary and a car allowance, our comprehensive benefits programme includes: Private Healthcare, Enhanced parental leave, Your birthday as an additional day of paid leave.

Please note: we expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company.

Operations Manager in London employer: Wes Rice: Development + Design

Aspens Services is an exceptional employer that prioritises the growth and well-being of its employees while delivering outstanding food experiences in the education sector. With a strong focus on professional development, comprehensive benefits including private healthcare and enhanced parental leave, and a vibrant work culture that encourages creativity and teamwork, we empower our Operations Managers to lead with confidence and make a meaningful impact. Join us in shaping the future of school catering and enjoy a rewarding career with limitless progression opportunities.
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Contact Detail:

Wes Rice: Development + Design Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Operations Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality and catering sectors. Attend industry events or join relevant online groups to meet potential employers and learn about hidden job opportunities.

✨Tip Number 2

Showcase your skills! Prepare a portfolio that highlights your achievements in operations management, especially in contract catering. Use real examples to demonstrate how you've improved service quality and client satisfaction.

✨Tip Number 3

Ace the interview! Research Aspens Services thoroughly and come prepared with questions that show your interest in their mission. Be ready to discuss how your experience aligns with their goals of delivering exceptional food experiences.

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and being part of our exciting journey in the catering world.

We think you need these skills to ace Operations Manager in London

Contract Management
Financial Oversight
Culinary Standardisation
Team Leadership
Business Growth Support
Compliance Management
Health & Safety Knowledge
Hygiene Procedures
Communication Skills
Client Relationship Management
Operational Standards Maintenance
Computer Skills
Continuous Learning
Problem-Solving Skills

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating fantastic food experiences and supporting young minds.

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in hospitality or contract catering, and don’t forget to mention any relevant achievements that showcase your leadership skills.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your experience and skills, making it easy for us to see why you’re a great fit for the team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Wes Rice: Development + Design

✨Know Your Stuff

Before the interview, dive deep into Aspens Services and their approach to school catering. Familiarise yourself with their values, recent projects, and how they blend food trends with education. This will show your genuine interest and help you connect your experience to their mission.

✨Showcase Your Leadership Skills

As an Operations Manager, you'll be leading teams. Prepare examples of how you've successfully coached and developed teams in the past. Highlight specific situations where your leadership made a difference, especially in maintaining high service standards.

✨Financial Savvy is Key

Brush up on your financial oversight skills. Be ready to discuss how you've managed budgets, controlled costs, and improved profitability in previous roles. Use concrete numbers or outcomes to illustrate your success in this area.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities, especially around compliance and risk management. Think of scenarios where you had to navigate challenges in health and safety or client expectations, and be ready to explain your thought process and outcomes.

Operations Manager in London
Wes Rice: Development + Design
Location: London

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