At a Glance
- Tasks: Provide top-notch customer service and assist with hire contracts and enquiries.
- Company: Join Wernick Hire, the UK's largest modular buildings provider with 90 years of success.
- Benefits: Enjoy competitive salary, generous holidays, and a supportive work environment.
- Other info: Opportunities for training and progression in a family-run, secure company.
- Why this job: Kickstart your career in a dynamic team where your contributions truly matter.
- Qualifications: Strong admin skills, IT literate, and excellent customer service abilities.
The predicted salary is between 20000 - 30000 £ per year.
Location: Portrack Grange Road
Wernick Hire is the UK's largest and longest-standing provider of permanent and temporary modular buildings. We are a proud member of the Wernick Group, celebrating an impressive 90 years of success!
Role Overview: As a Trainee Hire Controller, you will work closely with the Hire Controllers, helping everything run smoothly. We will provide all the training and support you need to grow your career with us.
Why Join Us?
- Exciting Career Growth: We offer career opportunities with plenty of training and development.
- Be Part of a Winning Team: Our team is passionate, friendly, and full of energy.
- Longstanding Legacy: Join an industry leader with a bright future.
- Make an Impact: Your work will directly contribute to our continued success.
- A Can-Do Culture: We foster a positive, supportive environment where enthusiasm and fresh ideas are encouraged.
- Competitive Benefits: We offer competitive salary packages, benefits, and perks.
Key Responsibilities:
- Provide first-class customer service.
- Prepare hire contracts, quotations, and other necessary correspondence through the MCS-RM system.
- Handle enquiries and source new business.
- Record enquiries and their sources.
- Follow up on quotations and enquiries.
- Maintain accurate and up-to-date records.
- Perform any other relevant tasks as required by your line manager.
- Comply with all company policies and procedures, including adherence to all Health & Safety policies.
- Be aware of company KPI targets for the depot and assist in achieving and exceeding them.
Ideal Candidate:
- IT literate: Proficient in Microsoft Office, Excel, and Outlook.
- Numerate: Strong with numbers and data.
- Excellent administration and customer service skills.
- Capable of thriving under pressure in a busy role.
What You Will Get In Return:
- Competitive salary and bonus scheme.
- Generous holiday allowance (rising with service).
- Option to buy extra holidays.
- Option to sell or carry over up to 5 days holiday.
- Christmas shutdown.
- Early finish on Fridays.
- Group pension.
- Annual salary review each January.
- Life assurance of 2x annual salary.
- Personal accident insurance.
- Free onsite parking.
- Employee assistance programme.
- Training and progression opportunities.
- Family-run and well-established, secure company.
- Open door policy.
- Employee referral scheme.
- Benefits scheme (discounted retailers).
- Corporate eyecare scheme through Specsavers.
- Direct communication with the MD/CEO through staff satisfaction surveys.
- Volunteering day off – fully paid each year.
We are an equal opportunities employer and welcome applications from all sections of the community. If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible.
Please note, this vacancy is subject to close earlier than the stated closing date dependent on application numbers.
Required Criteria:
- Excellent administration skills.
- Ability to work under pressure.
- Fantastic customer service skills.
- Ability to use Microsoft Outlook, Word, and basic Excel.
Trainee Hire Controller employer: Wernick Group Limited
Wernick Group Limited is an excellent employer for those seeking a dynamic role as an On-Call Generator Field Service Engineer. With a strong commitment to employee development, the company offers ongoing training opportunities and a competitive salary, all within a supportive work culture that prioritises safety and customer satisfaction. Located in a vibrant area, employees enjoy a generous holiday allowance and the chance to work with cutting-edge equipment, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Hire Controller
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wernick Hire. Understand their values, history, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about examples from your past experiences that showcase your skills. We want you to feel confident and ready to impress!
✨Tip Number 3
Dress the part! While Wernick Hire has a friendly vibe, it’s still important to look professional. Choose an outfit that reflects your personality but also shows you mean business. First impressions count, so let’s make it a good one!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Trainee Hire Controller
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing to our success.
Tailor Your CV:Make sure to customise your CV to highlight the skills and experiences that match the Trainee Hire Controller role. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without any fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Wernick Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research Wernick Hire. Understand their history, values, and what makes them the UK's largest provider of modular buildings. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their culture.
✨Show Off Your Customer Service Skills
As a Trainee Hire Controller, customer service is key. Prepare examples from your past experiences where you've provided excellent service or resolved issues effectively. Be ready to discuss how you can bring that same energy and can-do attitude to the team.
✨Demonstrate Your IT Proficiency
Since the role requires proficiency in Microsoft Office, especially Excel and Outlook, brush up on these skills before the interview. You might be asked about your experience with these tools, so be prepared to share specific examples of how you've used them in previous roles.
✨Prepare for Pressure Scenarios
The job mentions thriving under pressure, so think of situations where you've had to manage multiple tasks or tight deadlines. Practice articulating how you handled those situations and what strategies you used to stay organised and effective.
