Hire Controller in Royton

Wernick Hire: Shaping the Future of Modular Solutions

As the UK's largest and longest-standing national provider of permanent and temporary modular buildings and site accommodation, Wernick Hire, a proud member of the Wernick Group, boasts a remarkable 90-year legacy of innovation and growth. Established in 1934, our success is built upon a foundation of quality, integrity, and the enthusiastic 'can-do' spirit of our dedicated workforce. We've proudly doubled our profits in the last five years, a testament to our collective commitment to excellence and customer satisfaction.

Join our thriving team at Wernick Hire in Horwich as a Hire Controller, a pivotal role at the heart of our operations. This dynamic position empowers you to drive customer satisfaction, manage complex hire processes, and contribute directly to our continued success. We are looking for an exceptional individual who thrives in a fast-paced environment, excels at building strong customer relationships, and demonstrates a proactive approach to problem-solving. If you possess a genuine passion for delivering outstanding service and making things happen, this is your opportunity to make a significant impact.

Please note: Proven experience as a Hire Controller or in a similar role within the portable accommodation, modular building, or wider equipment hire industry is essential for this position.

About The Role

About the Role: Your Impact as a Hire Controller

As a Hire Controller at our Horwich depot, you will be pivotal in ensuring seamless operations and fostering exceptional client relationships. You will proactively manage the entire hire cycle, from initial enquiry to contract completion, upholding accuracy and efficiency. Your daily contributions will include:

• Delivering unparalleled customer service, building lasting client relationships.
• Generating precise hire contracts and compelling quotations.
• Actively engaging with customer enquiries and identifying new business opportunities.
• Diligent follow-up on all quotations and enquiries to secure successful outcomes.
• Preparing accurate weekly and monthly reports for operational insight.
• Maintaining meticulous and up-to-date records for all hire activities.

We are looking for someone who brings:

• Exceptional written and verbal communication skills for clear interactions.
• A keen eye for detail, ensuring accuracy across all documentation.
• The ability to expertly manage and prioritise a busy workload, thriving under pressure.
• Strong numerical aptitude and IT proficiency, particularly with Microsoft Office Suite (Excel, Word, Outlook).
• A proactive, methodical approach, coupled with unwavering integrity.
• An enthusiastic, collaborative spirit, eager to contribute to a supportive team.

Essential Requirement: Proven experience as a Hire Controller or in a comparable role within the portable accommodation, modular building, or general equipment hire sector is a prerequisite for this position.

Your Future with the Wernick Group: 'Altogether Stronger'

Joining Wernick means becoming part of a forward-thinking, family-run company that truly values its people. We invest in your growth and well‑being, offering a comprehensive benefits package designed to support you both professionally and personally. Our commitment to being 'Altogether Stronger' is reflected in our dedication to continuous innovation, quality, and a thriving work environment. Benefits include:

• Competitive salary and bonus scheme
• Generous holiday allowance (rising with service), with options to sell or carry over up to 5 days
• Christmas Shutdown and early finish Fridays
• Group pension scheme and annual salary reviews each January
• Life Assurance and Personal Accident Insurance
• Employee assistance programme and a healthcare cash plan
• Free onsite parking and a cycle‑to‑work scheme
• Long service awards, Employee of the Month, and Customer Service awards
• Training and progression opportunities, fostering career development
• Employee Referral scheme and an 'Ideas portal' for direct communication with the CEO
• Exclusive benefits scheme with discounts at major retailers and restaurants
• Corporate Eyecare Scheme through Specsavers
• Annual paid volunteering day

We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company.

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Please note, this vacancy is subject to close earlier than the stated closing date dependent on application numbers.

Required Criteria

• Excellent written and verbal communication skills
• Strong attention to detail
• Able to multi task and prioritise a busy workload
• Numerate
• IT literate in Microsoft Office (Excel, Word and Outlook)
• Experience in the Hire industry as a hire controller or similar role.

Skills Needed

Customer Service, Working Under Pressure, Communication, Time Management

About The Company

Why Build Your Career with Wernick Group?

Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future.

Diverse Opportunities: Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off‑grid power, your professional journey can be as dynamic and varied as our services.

Commitment to Excellence: At Wernick, excellence isn’t just a goal; it's our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success.

Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.

Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications.

Environmental and Social Responsibility: We’re committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.

Company Culture

Clear path to progression: We believe everyone should have a clear path on how they can progress. That’s why we have developed the Wernick Way Forward, a personal development plan catered to each employee.

With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.

Trainee programmes: Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression.

The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands‑on experience as you become a member of our team.

The Graduate Training Programme opens doors to explore every aspect of the company. Gain valuable insights, mentorship and the tools needed to excel as a leader within our company.

Training and development: Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development.

By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.

Company Benefits

Your Future with the Wernick Group

At Wernick, you're more than an employee; you're a vital part of a team that’s building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let's be 'Altogether Stronger'.

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Long service recognition, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Shopping Cashback, Work With Charities, Social Opportunities, Annual Rise, Profit Share, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Staff celebration events

Salary

Not disclosed

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