At a Glance
- Tasks: Lead a dynamic team to ensure top-notch service at events and maintain high standards.
- Company: Join Wernick Group Limited, a vibrant player in the hospitality industry.
- Benefits: Enjoy discounts, free meals, gym membership, and career progression opportunities.
- Other info: Located at Ufford Park Resort, this full-time role offers a chance to shine in event management.
- Why this job: Be part of a supportive culture that values guest experience and personal growth.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service required.
The predicted salary is between 28800 - 42000 € per year.
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Primary Job Purpose
An exciting opportunity has arisen for Restaurant Manager to join our F&B team. This is a fast-paced role where you will be responsible for ensuring smooth service delivery of all events. The ideal candidate will have a proven track record of event service delivery and a natural flair for customer service.
Job Title
Restaurant Manager
Department
Food and Beverage
Reporting To
Operations Manager
Primary Job Purpose
An exciting opportunity has arisen for Restaurant Manager to join our F&B team. This is a fast-paced role where you will be responsible for ensuring smooth service delivery of all events. The ideal candidate will have a proven track record of event service delivery and a natural flair for customer service.
Apply now
Important Information
Location: Ufford Park Resort, Melton, Woodbridge, England, Suffolk, IP12 1QW
Date Posted: 3rd July 2025
Closing Date: 31st July 2025
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience
About The Role
Primary Job Purpose:
An exciting opportunity has arisen for Restaurant Manager to join our F&B team. This is a fast-paced role where you will be responsible for ensuring smooth service delivery of all events. The ideal candidate will have a proven track record of event service delivery and a natural flair for customer service.
Roles And Responsibilities
- Supervise Restaurant planning with overall responsibility for service delivery
- Maintain service delivery standards at all times by the team
- Ensure quality standards are maintained for our products range and ensure these are presented correctly and effectively.
- Recruit, maintain and develop a strong team across all food and beverage areas at the resort.
- Champion a training culture within the team that maintains knowledge and skills within the team and encourages and nurtures talent for succession planning.
- Ensure all new staff are fully inducted into the team, its culture and values
- Work closely with the Head Chef and Reservations team to ensure exceptional service delivery of all restaurant standards along with helping support events, including weddings and conferences
- Supervise operational staff to ensure high quality of event delivery
- Collaborate with other departments and operational staff to ensure all areas are ready for guests
- Manage client expectations, dealing with and resolving all queries promptly and efficiently
- Contribute to the development of team members
Keys Skills
- Experience in restaurants service management
- Leadership skills to motivate and manage a team
- Confidence and diplomacy to liaise with other departments to ensure effective team work that results in an exceptional experience
- Good communication skills to find out exactly what clients/guests want
- Personal charm to greet guests and ensure a memorable experience
- Excellent organisational and exceptional attention to detail
- A cool head to deal with last minute requests and problems
- A can-do, adaptable and flexible approach to work
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a onetime event
- To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals whilst on shift
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on monthly basis
- Extra days holiday after 2 years
- Confident and respectful
- Friendly, charming and informative
- Passionate about Customer Service
- Positive can-do attitude
- High standard of personal appearance
- Respectful
- Conscientious
- Approachable and supportive
Required criteria
- High standards of presentation and organisation
- Great attention to detail
- Excellent written and verbal communication skills
- Ability to understand peaks and troughs of industry and work within a budget
- Ability to create efficient staff rotas
- Flexible approach to work
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- GCSE English grade C /4 or above
- GCSE Maths grade C/4 or above
- Microsoft Excel beginner level
- Experience working in hospitality or events
- Experience of working to service delivery standards
- Experience of reviewing and changing working methods for best practice.
- Customer-service experience.
- Experience of dealing with Customer complaints
- Experience of working in public relations, preferably in the hospitality or travel industries
- Knowledge of correct and effective recruitment practices
- Willingness to undertake further training.
- Microsoft Excel Intermediate level
- Experience of using Res-Diary; Ez-runner; Rezlinx;
- Experience of coaching and mentoring
- Knowledge of Fourth Hospitality System
- Coaching and mentoring
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Building Construction
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#J-18808-LjbffrRestaurant Manager in Ufford employer: Wernick Group Limited
Wernick Group Limited offers an exceptional working environment at Ufford Park Resort, where the focus is on delivering outstanding guest experiences and fostering a supportive team culture. Employees benefit from career development opportunities, generous discounts, free meals, and wellness programmes, all while being part of a dynamic and passionate team dedicated to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Ufford
✨Tip Number 1
Familiarise yourself with the specific events and services offered at Ufford Park Resort. Understanding their unique offerings will help you demonstrate how your experience aligns with their needs during any discussions.
✨Tip Number 2
Network with current or former employees of Wernick Group Limited. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure situations. This will highlight your ability to maintain service delivery standards, a key requirement for the role.
✨Tip Number 4
Research the latest trends in the hospitality industry, particularly in event management. Being knowledgeable about current practices will allow you to engage in meaningful conversations and demonstrate your commitment to excellence.
We think you need these skills to ace Restaurant Manager in Ufford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in restaurant management and event service delivery. Use specific examples that demonstrate your leadership skills and customer service flair.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry. Mention how your previous experiences align with the responsibilities of the Restaurant Manager role at Wernick Group Limited.
Highlight Key Skills:In your application, emphasise key skills such as organisational abilities, attention to detail, and effective communication. These are crucial for managing a fast-paced restaurant environment.
Showcase Your Achievements:Include any measurable achievements from your past roles, such as improvements in service delivery or successful event management. This will help demonstrate your capability to excel in the position.
How to prepare for a job interview at Wernick Group Limited
✨Showcase Your Customer Service Skills
As a Restaurant Manager, your ability to deliver exceptional customer service is crucial. Prepare examples of how you've handled difficult situations or gone above and beyond for guests in previous roles.
✨Demonstrate Leadership Experience
Highlight your experience in leading teams, especially in fast-paced environments. Be ready to discuss how you motivate staff, manage conflicts, and ensure high standards of service delivery.
✨Know the Venue and Its Offerings
Research Wernick Group Limited and understand their food and beverage offerings. Familiarise yourself with their values and how they prioritise guest experiences, as this will show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage last-minute changes or resolve customer complaints effectively, and be prepared to share these experiences.
