At a Glance
- Tasks: Lead a dynamic team to ensure top-notch service at events and maintain high standards.
- Company: Join Wernick Group Limited, a vibrant player in the hospitality industry.
- Benefits: Enjoy discounts, free meals, gym membership, and career progression opportunities.
- Other info: Located at Ufford Park Resort, this full-time role offers a chance to shine in event management.
- Why this job: Be part of a supportive culture that values guest experience and personal growth.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service required.
The predicted salary is between 28800 - 42000 £ per year.
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Primary Job Purpose
An exciting opportunity has arisen for Restaurant Manager to join our F&B team. This is a fast-paced role where you will be responsible for ensuring smooth service delivery of all events. The ideal candidate will have a proven track record of event service delivery and a natural flair for customer service.
Job Title
Restaurant Manager
Department
Food and Beverage
Reporting To
Operations Manager
Primary Job Purpose
An exciting opportunity has arisen for Restaurant Manager to join our F&B team. This is a fast-paced role where you will be responsible for ensuring smooth service delivery of all events. The ideal candidate will have a proven track record of event service delivery and a natural flair for customer service.
Apply now
Important Information
Location: Ufford Park Resort, Melton, Woodbridge, England, Suffolk, IP12 1QW
Date Posted: 3rd July 2025
Closing Date: 31st July 2025
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience
About The Role
Primary Job Purpose:
An exciting opportunity has arisen for Restaurant Manager to join our F&B team. This is a fast-paced role where you will be responsible for ensuring smooth service delivery of all events. The ideal candidate will have a proven track record of event service delivery and a natural flair for customer service.
Roles And Responsibilities
- Supervise Restaurant planning with overall responsibility for service delivery
- Maintain service delivery standards at all times by the team
- Ensure quality standards are maintained for our products range and ensure these are presented correctly and effectively.
- Recruit, maintain and develop a strong team across all food and beverage areas at the resort.
- Champion a training culture within the team that maintains knowledge and skills within the team and encourages and nurtures talent for succession planning.
- Ensure all new staff are fully inducted into the team, its culture and values
- Work closely with the Head Chef and Reservations team to ensure exceptional service delivery of all restaurant standards along with helping support events, including weddings and conferences
- Supervise operational staff to ensure high quality of event delivery
- Collaborate with other departments and operational staff to ensure all areas are ready for guests
- Manage client expectations, dealing with and resolving all queries promptly and efficiently
- Contribute to the development of team members
Keys Skills
- Experience in restaurants service management
- Leadership skills to motivate and manage a team
- Confidence and diplomacy to liaise with other departments to ensure effective team work that results in an exceptional experience
- Good communication skills to find out exactly what clients/guests want
- Personal charm to greet guests and ensure a memorable experience
- Excellent organisational and exceptional attention to detail
- A cool head to deal with last minute requests and problems
- A can-do, adaptable and flexible approach to work
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a onetime event
- To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals whilst on shift
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on monthly basis
- Extra days holiday after 2 years
- Confident and respectful
- Friendly, charming and informative
- Passionate about Customer Service
- Positive can-do attitude
- High standard of personal appearance
- Respectful
- Conscientious
- Approachable and supportive
Required criteria
- High standards of presentation and organisation
- Great attention to detail
- Excellent written and verbal communication skills
- Ability to understand peaks and troughs of industry and work within a budget
- Ability to create efficient staff rotas
- Flexible approach to work
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- GCSE English grade C /4 or above
- GCSE Maths grade C/4 or above
- Microsoft Excel beginner level
- Experience working in hospitality or events
- Experience of working to service delivery standards
- Experience of reviewing and changing working methods for best practice.
- Customer-service experience.
- Experience of dealing with Customer complaints
- Experience of working in public relations, preferably in the hospitality or travel industries
- Knowledge of correct and effective recruitment practices
- Willingness to undertake further training.
- Microsoft Excel Intermediate level
- Experience of using Res-Diary; Ez-runner; Rezlinx;
- Experience of coaching and mentoring
- Knowledge of Fourth Hospitality System
- Coaching and mentoring
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Building Construction
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#J-18808-LjbffrRestaurant Manager in Ufford employer: Wernick Group Limited
Wernick Group Limited offers an exceptional working environment at Ufford Park Resort, where the focus is on delivering outstanding guest experiences and fostering a supportive team culture. Employees benefit from career development opportunities, generous discounts, free meals, and wellness programmes, all while being part of a dynamic and passionate team dedicated to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Ufford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wernick Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wernick Group Limited
Don't be shy about reaching out to Wernick Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in Ufford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wernick Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wernick Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
