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- Tasks: Deliver top-notch customer service and manage hire contracts in a fast-paced environment.
- Company: Join Wernick Hire, the UK's leading provider of modular buildings with a rich 90-year history.
- Benefits: Enjoy competitive salary, generous holiday allowance, and exciting employee perks.
- Why this job: Be part of a dynamic team shaping the future of construction and making a real impact.
- Qualifications: Strong communication skills and attention to detail are essential; experience in hire industry is a plus.
- Other info: Opportunities for training, progression, and a supportive work culture await you.
The predicted salary is between 30000 - 42000 £ per year.
Location: Voyager Park North, Portfield Road
Wernick Hire is the UK's leading provider of both permanent and temporary modular buildings and site accommodation. Celebrating 90 years of trading since our establishment in 1934, we have a rich history of growth and success, doubling our profits in the last five years. Our continued success is driven by the quality and dedication of our workforce, who bring enthusiasm, vision, friendliness, and a real can-do spirit to our business.
We currently have an opportunity for a talented individual to join our team as a Hire Controller. Our Hire Controllers are at the heart of our depots, making everything happen. This is a very busy role, requiring someone who can wow our customers, go the extra mile, pick up the phone, and work effectively under pressure.
Key Responsibilities
- Provide first-class customer service.
- Prepare hire contracts, quotations, and any other necessary correspondence.
- Handle and record customer enquiries and source new business.
- Follow up on quotations and enquiries.
- Prepare accurate weekly and monthly reports.
- Maintain accurate and up-to-date records.
Skills And Experience
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to multi-task and prioritise a busy workload.
- Numerate.
- IT literate, particularly in Microsoft Office (Excel, Word, and Outlook).
- Experience as a Hire Controller or similar in the hire industry is a distinct advantage.
Key Attributes
- Committed to offering first-class customer service.
- An enthusiastic team player who engages colleagues and willingly shares knowledge and information.
- Motivated self-starter.
- Thorough, methodical approach.
- Displays integrity in all interactions.
- Ability to work effectively under pressure.
- Proactive.
- Expert time manager.
- Highly professional with a positive attitude.
Your Future with the Wernick Group
At Wernick, you’re more than an employee; you’re a vital part of a team that’s building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let’s be 'Altogether Stronger'.
Benefits
- Competitive salary and bonus scheme
- Generous holiday allowance (rising with service)
- Option to sell or carry over up to 5 days holiday
- Christmas Shutdown
- Early finish Friday
- Group pension scheme
- Annual Salary review – takes place each January
- Long service awards
- Employee of the Month awards
- Customer service awards
- Life Assurance
- Personal Accident Insurance
- Free onsite parking
- Employee assistance programme
- Training and progression opportunities
- Family run and well established, secure company (trading over 90 years)
- Open door policy
- Employee Referral scheme
- Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller and Carter, Nandos and many more)
- Corporate Eyecare Scheme through Specsavers
- Ideas portal (message the CEO) and awards for implemented suggestions
- Cycle to work scheme
- Annual paid volunteering day
We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company.
Important Notice To Recruitment Agencies
Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Please note, this vacancy is subject to close earlier than the stated closing date dependent on application numbers.
Hire Controller in Portsmouth employer: Wernick Group Limited
Contact Detail:
Wernick Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Portsmouth
✨Tip Number 1
Get to know the company inside out! Research Wernick Hire, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for being part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Hire Controller role. Highlight your customer service skills and ability to handle pressure – these are key in this busy position.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Wernick Hire.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Wernick team!
We think you need these skills to ace Hire Controller in Portsmouth
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent written communication is key for the Hire Controller role, make sure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Highlight your relevant experience in customer service and any previous roles in the hire industry to really catch our eye.
Be Yourself: We love a bit of personality! Don’t be afraid to let your enthusiasm shine through in your application. Show us why you’re passionate about joining the Wernick team and how you can contribute to our success.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Wernick Group Limited
✨Know Your Stuff
Before the interview, make sure you understand Wernick Hire's services and values. Familiarise yourself with their history and recent achievements, like doubling profits in the last five years. This shows genuine interest and helps you connect your skills to their needs.
✨Showcase Your Customer Service Skills
As a Hire Controller, customer service is key. Prepare examples of how you've wowed customers in the past or handled challenging situations. Be ready to discuss how you can bring that same enthusiasm and can-do spirit to Wernick Hire.
✨Be Ready to Multi-Task
This role requires juggling multiple tasks under pressure. Think of specific instances where you've successfully managed a busy workload. Highlight your time management skills and how you prioritise tasks effectively.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company culture or growth opportunities. This not only shows your interest but also helps you gauge if Wernick Hire is the right fit for you. Plus, it keeps the conversation flowing!
