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For Companies At a Glance
- Tasks: Join us as a Hire Controller, delivering top-notch customer service and managing hire contracts.
- Company: Wernick Hire is the UK's leading provider of modular buildings, with 90 years of success and growth.
- Benefits: Enjoy competitive salary, generous holidays, early finishes on Fridays, and training opportunities.
- Why this job: Be part of a supportive team in a company that values your growth and offers diverse career paths.
- Qualifications: Strong communication skills, attention to detail, and IT literacy are essential; hire experience is a plus.
- Other info: We promote an open-door policy and are committed to environmental and social responsibility.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Greenhills Industrial Estate, Coltswood Road
Wernick Hire
The UK\’s Largest and Longest Standing National Provider of Permanent and Temporary Modular Buildings and Site Accommodation
About Us
Wernick Hire, a proud member of the Wernick Group, is the UK\’s leading provider of both permanent and temporary modular buildings and site accommodation. Celebrating 90 years of trading since our establishment in 1934, we have a rich history of growth and success, doubling our profits in the last five years. Our continued success is driven by the quality and dedication of our workforce, who bring enthusiasm, vision, friendliness, and a real can-do spirit to our business.
Role Overview: Hire Controller
We currently have an opportunity for a talented individual to join our team as a Hire Controller. Our Hire Controllers are at the heart of our depots, making everything happen. This is a very busy role, requiring someone who can wow our customers, go the extra mile, pick up the phone, and work effectively under pressure.
Key Responsibilities
- Provide first-class customer service.
- Prepare hire contracts, quotations, and any other necessary correspondence.
- Handle and record customer enquiries and source new business.
- Follow up on quotations and enquiries.
- Prepare accurate weekly and monthly reports.
- Maintain accurate and up-to-date records.
Skills And Experience
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to multi-task and prioritise a busy workload.
- Numerate.
- IT literate, particularly in Microsoft Office (Excel, Word, and Outlook).
- Experience as a Hire Controller or similar in the hire industry is a distinct advantage.
Key Attributes
- Committed to offering first-class customer service.
- An enthusiastic team player who engages colleagues and willingly shares knowledge and information.
- Motivated self-starter.
- Thorough, methodical approach.
- Displays integrity in all interactions.
- Ability to work effectively under pressure.
- Proactive.
- Expert time manager.
- Highly professional with a positive attitude.
Your Future with the Wernick Group
- Competitive salary and bonus scheme
- Generous holiday allowance (rising with service)
- Option to sell or carry over up to5 days holiday
- Christmas Shutdown
- Early finish Friday
- Group pension scheme
- Annual Salary review – takes place each January
- Long service awards
- Employee of the Month awards
- Customer service awards
- Life Assurance
- Personal Accident Insurance
- Free onsite parking
- Employee assistance programme
- Training and progression opportunities
- Family run and well established, secure company (trading over 90 years)
- Open door policy
- Employee Referral scheme
- Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller and Carter, Nandos and many more)
- Corporate Eyecare Scheme through Specsavers
- Ideas portal (message the CEO) and awards for implemented suggestions
- Cycle to work scheme
- Annual paid volunteering day
Equal Opportunity
We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company.
Important Notice To Recruitment Agencies
Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
Other Information
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Please note, this vacancy is subject to close earlier than the stated closing date dependent on application numbers.
Closing Date
Wednesday 11th March, 2026
Contract Type
fulltime
Salary
Based on Experience
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Hire Controller employer: Wernick Group Limited
Contact Detail:
Wernick Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the modular building and hire industry. Understanding the key players, trends, and challenges can help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role of Hire Controller is heavily focused on providing excellent customer service, consider role-playing scenarios or reflecting on past experiences where you successfully resolved customer issues.
✨Tip Number 3
Network with current or former employees of Wernick Hire. They can provide valuable insights into the company culture and expectations for the Hire Controller role, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your time management strategies. Given the fast-paced nature of the role, be ready to share specific examples of how you've effectively prioritised tasks and managed multiple responsibilities in previous positions.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Hire Controller role. Emphasise your customer service abilities, attention to detail, and any previous experience in the hire industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Wernick Hire that resonate with you, such as their commitment to excellence and employee development.
Highlight Key Skills: In your application, clearly outline your excellent written and verbal communication skills, ability to multi-task, and proficiency in Microsoft Office. Use examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wernick Group Limited
✨Showcase Your Customer Service Skills
As a Hire Controller, providing first-class customer service is key. Prepare examples of how you've wowed customers in the past, and be ready to discuss your approach to handling enquiries and complaints.
✨Demonstrate Attention to Detail
This role requires strong attention to detail, especially when preparing hire contracts and reports. Bring along examples of your work that highlight your meticulous nature and ability to maintain accurate records.
✨Prepare for Multi-tasking Scenarios
Expect questions about how you manage multiple tasks under pressure. Think of specific instances where you've successfully prioritised a busy workload and be prepared to share those stories.
✨Familiarise Yourself with Microsoft Office
Since IT literacy, particularly in Microsoft Office, is essential, brush up on your skills in Excel, Word, and Outlook. Be ready to discuss how you've used these tools in previous roles to enhance efficiency.