At a Glance
- Tasks: Support depot operations with customer service and administrative tasks.
- Company: Join Wernick Power, a family-run leader in temporary power solutions.
- Benefits: Enjoy competitive salary, generous holidays, and training opportunities.
- Other info: Secure company with excellent career progression and an open-door policy.
- Why this job: Be part of a dynamic team where your enthusiasm makes a real difference.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Location: 1 Vigo Place, Aldridge
Join Wernick Power Solutions, a dynamic and growing part of the established Wernick Group. We are a leading national provider of temporary Power Generation Solutions, focused on ensuring customers remain operational with a proactive, can-do approach.
This is a Hire Controller role based in Aldridge, pivotal to the Hire Desk operations. You will coordinate with multiple departments and Wernick Group companies to ensure outstanding service and efficient workflows.
Responsibilities
- Raise customer quotations.
- Post contracts, on/off hire of equipment.
- Prioritise customer satisfaction in all interactions.
- Liaise with multiple departments to ensure seamless service delivery.
- Assist in problem-solving and provide practical solutions.
- Maintain strong administrative processes and telephone etiquette.
- Contribute to an efficient and productive work environment.
Qualifications and Skills
- Strong organisational, administrative, and communication skills.
- Experience handling telephone inquiries in a service-related industry.
- Proficiency in basic IT skills, including Word, Excel, email, and internet usage.
- Literate and numerate, capable of data input and interpretation.
Ideal Candidate Attributes
- Commercially aware with a customer-focused mindset.
- Tenacious and energetic problem solver.
- Capable of planning, organizing, and prioritising tasks independently under pressure.
- Takes responsibility and is committed to delivering results.
- Clear communicator who builds effective working relationships with colleagues.
- Inquisitive and eager to learn.
- Supportive and flexible team player.
Benefits
- Competitive salary and bonus scheme.
- Generous holiday allowance (rising with service).
- Option to buy extra holidays.
- Option to sell or carry over up to 5 days holiday.
- Christmas Shutdown.
- Early finish on Fridays.
- Group pension.
- Annual salary review each January.
- Life assurance of 2x annual salary.
- Personal accident insurance.
- Free onsite parking.
- Employee assistance programme.
- Training and progression opportunities.
- Open door policy.
- Cycle to work scheme.
- Employee referral scheme.
- Benefits scheme (discounted retailers).
- Specsavers corporate eyecare.
Why Join Us
This is an exciting time to join a thriving company. We value proactive individuals who can contribute to growth.
Additional Information
- Closing Date: Sunday 26 July, 2026
- Contract Type: full-time
- Salary: Based on Experience
We are an equal opportunities employer. If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible.
Hire Controller in Walsall employer: Wernick Group Limited
Wernick Group Limited is an excellent employer for those seeking a dynamic role as an On-Call Generator Field Service Engineer. With a strong commitment to employee development, the company offers ongoing training opportunities and a competitive salary, all within a supportive work culture that prioritises safety and customer satisfaction. Located in a vibrant area, employees enjoy a generous holiday allowance and the chance to work with cutting-edge equipment, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Walsall
✨Tip Number 1
Get to know the company inside out! Research Wernick Power and understand their mission, values, and recent achievements. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think of examples from your past experiences that showcase your skills and how they align with the Hire Controller role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Hire Controller in Walsall
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We love candidates who are excited about the role and can convey that energy in their words.
Be Meticulous:Pay close attention to detail in your application. Make sure there are no typos or errors, as this reflects your ability to handle the meticulous administration we value at Wernick Power.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to highlight your relevant experience and skills that match the Hire Controller role. We want to see how you fit into our team!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures it gets to the right people quickly!
How to prepare for a job interview at Wernick Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research Wernick Power. Understand their mission, values, and recent achievements. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Hire Controller, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing first-class service, which is crucial for this role.
✨Be Ready to Discuss Administration Skills
Since the role involves meticulous administration, be prepared to talk about your organisational skills. Bring examples of how you've managed records or reports in previous jobs, especially if you have experience in the hire industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
