At a Glance
- Tasks: Join us as a Hire Controller, managing customer service and contracts in a dynamic environment.
- Company: Wernick Hire is the UK's leading provider of modular buildings with 90 years of success.
- Benefits: Enjoy competitive salary, generous holidays, and training opportunities in a supportive workplace.
- Other info: We welcome applications from all backgrounds and offer direct communication with leadership.
- Why this job: Be part of a family-run company that values teamwork, integrity, and career growth.
- Qualifications: Strong communication skills and IT literacy are essential; hire industry experience is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Location: First Way
Wernick Hire, a proud member of the Wernick Group, is the UK's leading provider of both permanent and temporary modular buildings and site accommodation.
We currently have an opportunity for a talented individual to join our team as a Hire Controller. Hire Controllers are at the heart of our depots, making everything happen. The role is very busy, requiring someone who can wow our customers, go the extra mile, pick up the phone, and work effectively under pressure.
About The Role
Key responsibilities and skills are listed below.
Key Responsibilities
- Provide first‑class customer service.
- Prepare hire contracts, quotations, and any other necessary correspondence.
- Handle and record customer enquiries and source new business.
- Follow up on quotations and enquiries.
- Prepare accurate weekly and monthly reports.
- Maintain accurate and up‑to‑date records.
Skills And Experience
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to multi‑task and prioritise a busy workload.
- Numerate.
- IT literate, particularly in Microsoft Office (Excel, Word, Outlook).
- Experience as a Hire Controller or similar in the hire industry is a distinct advantage.
Key Attributes
- Committed to offering first‑class customer service.
- Enthusiastic team player who engages colleagues and willingly shares knowledge.
- Motivated self‑starter.
- Thorough, methodical approach.
- Displays integrity in all interactions.
- Can work effectively under pressure.
- Proactive.
- Expert time manager.
- Highly professional with a positive attitude.
Benefits
- Competitive salary and bonus scheme
- Generous holiday allowance (rising with service)
- Option to sell or carry over up to 5 days holiday
- Christmas shutdown
- Early finish Friday
- Group pension scheme
- Annual salary review – each January
- Long service awards
- Employee of the month awards
- Customer service awards
- Life assurance
- Personal accident insurance
- Free onsite parking
- Employee assistance programme
- Training and progression opportunities
- Family run and well established, secure company (trading over 90 years)
- Open door policy
- Employee referral scheme
- Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller & Carter, Nandos and many more)
- Corporate eyecare scheme through Specsavers
- Ideas portal (message the CEO) and awards for implemented suggestions
- Cycle to work scheme
- Annual paid volunteering day
Equal Opportunity Employment
We are an equal opportunities employer and welcome applications from all sections of the community.
Important Notice to Recruitment Agencies
Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
Work Without Sponsorship
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Closing Information
Closing date: Friday 3rd July, 2026. This vacancy is subject to close earlier than the stated closing date dependent on application numbers.
Contract Type
Fulltime
Salary
Based on experience
Hire Controller in Bristol employer: Wernick Group Limited
Wernick Hire is an exceptional employer, offering a supportive and dynamic work environment where employees are valued and encouraged to grow. With a strong focus on customer service and teamwork, the company provides comprehensive training and progression opportunities, alongside competitive benefits such as generous holiday allowances and a family-run culture that fosters open communication. Located in a well-established depot, Wernick Hire not only prioritises employee satisfaction but also champions environmental and social responsibility, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Bristol
✨Tip Number 1
Familiarise yourself with the modular building industry and Wernick Hire's specific offerings. Understanding their products and services will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by simulating common scenarios you might encounter as a Hire Controller. This could involve handling enquiries or preparing quotations, which will prepare you for the fast-paced environment of the role.
✨Tip Number 3
Brush up on your IT skills, particularly in Microsoft Office applications like Excel and Word. Being proficient in these tools is crucial for managing records and preparing reports, so consider taking an online course if you need a refresher.
✨Tip Number 4
Network with current or former employees of Wernick Hire to gain insights into the company culture and expectations for the Hire Controller role. This can provide you with valuable information that may set you apart from other candidates.
We think you need these skills to ace Hire Controller in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, particularly in customer service and the hire industry. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills like attention to detail and IT literacy, and provide examples of how you've successfully managed similar responsibilities in the past.
Showcase Communication Skills:Since excellent written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly conveys your message. Consider including a brief example of a time when you provided exceptional customer service.
Highlight Relevant Experience:If you have previous experience as a Hire Controller or in a similar role, make sure to detail this in your application. Discuss specific tasks you handled, such as preparing contracts or managing enquiries, to show you’re well-prepared for the position.
How to prepare for a job interview at Wernick Group Limited
✨Showcase Your Customer Service Skills
As a Hire Controller, providing first-class customer service is key. Be prepared to share examples of how you've successfully handled customer enquiries or resolved issues in the past. This will demonstrate your commitment to excellent service.
✨Demonstrate Attention to Detail
Given the importance of accuracy in preparing hire contracts and quotations, highlight your attention to detail. You might want to discuss specific instances where your meticulousness has positively impacted your work or helped avoid errors.
✨Prepare for Multi-tasking Questions
This role requires the ability to juggle multiple tasks under pressure. Think of examples from your previous roles where you successfully managed competing priorities and how you organised your workload to meet deadlines.
✨Familiarise Yourself with Microsoft Office
Since IT literacy, particularly in Microsoft Office, is essential, brush up on your skills in Excel, Word, and Outlook. Be ready to discuss how you've used these tools in your previous roles to enhance productivity or manage data effectively.
